Our services

Dialog acceptance

In the dialog reception area, our customer service advisors take delivery of your vehicle for repair or inspection appointments and check the scope of the necessary work together with you on the vehicle.

It is important for us to emphasize the transparency of our work so that you can see whether things are really necessary or not.

Dialogannahme bei Heinen

Main and exhaust gas inspection

You don’t have to go anywhere else for the main inspection and emissions test. In cooperation with TÜV Nord, we carry out the main and exhaust emission test several times a week in all branches, also in conjunction with the inspection. Here are our times for the main inspections at our branches:

Dortmund-Hörde: Monday to Friday
Dortmund-Dorstfeld: Monday, Wednesday, Friday
Bergkamen: Tuesday, Thursday, Friday
Essen: Monday, Wednesday, Friday
Holzwickede: Tuesday, Friday

You can also use our online appointment request!

Haupt- und Abgasuntersuchung bei Heinen mit TÜV Nord

Maintenance & inspection on all makes

A vehicle is only as good as the care it receives. That’s why our inspection service for all makes is naturally part of the wide range of services we offer at our dealerships.

We attach particular importance to compliance with the manufacturer’s specifications. If additional work is required, we will of course discuss this with you individually to ensure the road safety of your vehicle and maintain your mobility.

Book your appointment either by telephone or via our online appointment request!

Inspektion aller Fabrikate bei Heinen

Accessories sales and assembly

Of course, we also sell all kinds of accessories for your vehicle. Our experienced staff from the Parts & Accessories department will be happy to advise you on these topics on site.

We also have an eBay store where you can conveniently order many different items from us. The range here extends from regular spare parts such as pollen filters or exhausts to floor mats and complete wheel sets.

Click here to go to our online store

Der Heinen-Online Shop

Accident damage repairs

Accidents cannot be planned, cannot be prevented and usually happen at the most inopportune moments.

We can help you! We can repair any accident damage in our own modern body shop. Coupled with our 24-hour accident hotline and our in-house claims settlement department, we not only offer a wide range of settlement options, but also the best service: We handle everything for you from a single source. From towing the vehicle to our workshop, to a replacement car and repairs.

For vehicles with a valid factory warranty or at your request, we naturally only use original parts in order to maintain any warranty claims on your part

Unfallschaden-Reparatur bei Heinen

Air conditioning service

The air conditioning system is still one of the most popular features in today’s cars. That’s why you should always pay attention to care and maintenance, regardless of whether you have manual or automatic air conditioning – check it every two years!

We will be happy to advise you on this and also offer the various refrigerants required for a wide range of systems.

Our offer as a complete package:

– 149,- € = Air conditioning maintenance incl. refrigerant

Klimaanlagen-Service bei Heinen

Glass breakage damage

Nowadays, almost everyone is familiar with the subject of glass breakage from television and radio commercials.

Unfortunately, it is not quite clear that we, as an authorized workshop, also offer this service for your Honda, Suzuki, Kia or Seat! Using certified procedures and strictly controlled and tested materials, we can also repair your broken glass damage – such as stone chips – quickly and effectively.

And: repairs are usually free of charge for those with partial or fully comprehensive insurance!

Please do not hesitate to contact our customer service advisors if you have any questions!

Glasbruchschaden Reparatur bei Heinen

Smart repair

Smart repair has often proven to be the smarter alternative to costly painting. Small dents or minor scratches do not have to be filled and the entire component painted. It is often enough to “push” or “pull” a dent, and spot painting is often sufficient for scratches.

We are also happy to advise you in this area and, with our long-standing partner specialists in these fields, will be happy to assist you should the need arise.

Smart-Repair Lackierung bei Heinen

Vehicle wrapping

Vehicle wrapping is absolutely on trend. Not only because they allow almost unlimited individuality for your vehicle, but also because they can protect the paintwork, for example.

We recognized this trend early on and joined forces with the company. IDEE Werbung from Holzwickede, an experienced partner who carries out this work for us at the highest level.

Simply talk to us about your wishes and we will certainly find a solution for your individual requirements.

Fahrzeug-Folierungen bei Heinen