Dortmund-Hörde branch
Hörder Phoenixseeallee 138
44263 Dortmund Hörde
0231 / 917 222 – 0
hoerde@heinen-nrw.de
Google Rating
4.1
Based on 943 reviews
Dortmund-Dorstfeld branch
Kortental 77
44149 Dortmund-Dorstfeld
0231 / 993398 – 150
dorstfeld@heinen-nrw.de
Google Rating
4.5
Based on 242 reviews
Google Rating
4.3
Based on 402 reviews
Google Rating
4.5
Based on 617 reviews
Holzwickede branch
Zur Alten Kolonie 6 and 15
59439 Holzwickede
02301 / 29 66 – 0
holzwickede@heinen-nrw.de
Google Rating
4.2
Based on 828 reviews
Google Rating
4.8
Based on 314 reviews
Motor Center Heinen GmbH
4.8
Rouzbeh Kordasti
08:01 17 Mar 25
About two years ago I bought my first car from Mr. Sheikholeslami and was very satisfied. Last week I picked up my Ford C-MAX from Motor Center Heinen GmbH. Top again! Great advice, uncomplicated process and all-round good service.Thanks to the team and my sales consultant.Clear recommendation.”
Roland Denninghaus
09:57 02 Mar 25
I was just a bit surprised. I wanted to take a look at the vehicles on display at Heinen in Werne. I had only arrived at the first vehicle when a female voice came from the company loudspeaker: "Leave the premises immediately!" There were no indications that you were not allowed to inspect the vehicle on the weekend. I find that strange for a car dealership, as does the sound from the speaker. That was definitely my last visit there. There is only one star because none is impossible.
Paul
19:48 19 Feb 25
Friendly, professional staff and a very serious and chic atmosphere. My advisor Mr. Wachsmann was personable and professional! I have nothing negative to say.
Sarah S.
19:32 19 Feb 25
Today I picked up my Seat Arona from Motorcenter Heinen in Werne. From the first contact to handing over the car everything was perfect. Tobias Wachsmann was my contact person! Everything as discussed was implemented and adhered to 100%. I can fully recommend Mr. Wachsmann and the team from Motorcenter Heinen in Werne! I traded in my old car. The transaction went smoothly. I would buy a car here again and again!
Sebi
20:50 14 Feb 25
I bought a Skoda Fabia here. The whole process went smoothly and without any problems, from the test drive to the handover. The car was exactly as described online. What was particularly noteworthy was the pleasant sales atmosphere with Mr. Wachsmann. I can definitely recommend the car dealership.
Sarah Dombrowa
21:07 06 Dec 24
I am super happy with my new car and a huge thank you to H.Wachsmann. He always took a lot of time and from the first consultation to picking up the car everything worked really well, deserved 5 🌟 🙏
Kevin Youssef
18:56 30 Oct 24
I received my Golf VIII today and was more than happy with everything. The whole process from the first conversation to the handover was fantastic. A huge thank you to Mr. Wachsmann for the competent advice and smooth handling of the vehicle. Would buy a car there again at any time. Thank you for everything.
Kpt. Kurzbein
14:57 30 Oct 24
We needed a new family car, and we found one on the internet at Motor Center Heinen in Werne.Despite the long distance of 350km, we decided to get in touch and received excellent advice from Mr. Wachsmann from the first conversation to the end of the process.The entire process only took place via telephone and email, which in no way means that things went badly. ;-)Mr. Wachsmann was always there for us, always available, and gave us great advice.The vehicle was extremely well prepared and shone in all its glory. 🙂 , there was a bouquet of flowers for the woman, which is in no way understandable. Everything was as discussed and described.We are very satisfied and would like to thank Motorcenter Heinen and especially Mr. Wachsmann once again.We would buy a car from you again at any time, but I would be happy to accept the distance to do so.ThanksG. Ulrich
Heike Adler
17:23 22 Sep 24
I bought a used Fiat 500 in Werne at the Heinen car dealership two weeks ago. We are very satisfied with the service, processing and delivery of the vehicle. A great surprise was waiting for us on the day of pickup 💐A special thank you goes to Mr Julius who gave us friendly and competent advice!We would buy a car here again.
Elke
14:46 24 Jul 24
I bought a used car from Motor Center Heinen in Werne about 4 weeks ago. Very nice advice and processing from Mr. Wachsmann. I'm very happy with the car, the 3 weeks of waiting were worth it. The handover of the completely prepared vehicle took place with a spectacular unveiling of the car and a bouquet of flowers for me. Thank you very much Mr Wachsmann
Jutta Klute
13:37 18 Jul 24
I picked up my VW T-Cross about 2 weeks ago and I'm very happy with it. I felt like I was in good hands at the Heinen Autocenter in Werne. Mr. Wachsmann definitely contributed to this. Thank you for the good care. I can warmly recommend him. If I need a new car again, I will turn to him with confidence. I was very happy about the flowers. This has never happened to me before when I bought a car. It's a shame I didn't take any photos when it was handed over. The “ceremony” with the red cloth. Unique!!!!!J. Klute
Peter Prinzler
14:27 11 Jul 24
We bought a Suzuki Swace from Mr. Kaya and were very satisfied with the advice. The car was given to us 2 weeks later by Mr. Julius. Thanks again for the bouquet of flowers.Thanks again to the nice employee from the workshop.Great service in Werne.Short review: 5 stars
Isabel Parakenings
07:54 05 Jul 24
I can wholeheartedly recommend the entire team at the car dealership. Although we had slight difficulties, it has to be said that whether the workshop or the rest of the team tried to help at any time, they were friendly and understanding.I would really like to emphasize that no matter when you call or drive past, the young man at reception is exceptional. He is sooooo sweet and accommodating, no matter what concerns you approach him with. I've never experienced anything like that with Audi, Peugeot, Kia, Chevrolet or Dodge (I've never driven any other cars). You immediately get in a good mood when he greets you warmly and starts to smile. So for that alone I would give ten stars if possible.Now to our salesperson, Mr. Wachsmann, here too I have to say, no one has ever looked after me so well. Every email was answered promptly, kindly and personably. Every little bump in the road, sorted out of the way in a nice way. I don't think I'll ever buy my cars anywhere else again. Many car dealerships should learn a thing or two about this.I can 100 percent recommend the Motorcenter Heinen in Werne with a clear conscience. Simply top!Thank you thank you thank you
maddin
13:49 25 May 24
We bought a used Opel GrandlandI've never left a car dealership with such a good feeling! The communication was consistently unobtrusive and customer-oriented, and the presentation of the car when it was picked up was a real hit. Great, keep it up!M. Steinberg
Daniel Root
16:27 25 Apr 24
I can highly recommend the Autohaus Motor Center Heinen. A viewing of the vehicle was possible spontaneously without any problems or necessary scheduling. You could then take a look at your desired vehicle in peace on the large site and, upon request, you were given the keys you needed to look at the vehicle from the inside. If there were any questions or clarifications, help was provided immediately. The test drive could then be carried out straight away, which all in all made the process very uncomplicated and simple. Thanks to the smooth process, the purchase contract was signed on the same day.I would like to personally thank MrJulius, who was able to provide great advice and managed and handled the entire process confidently. The vehicle was wonderfully prepared and had a new TÜV + inspection and some new parts that were changed without any problems.You definitely can't go wrong with buying a car here!
Chrizzo
17:47 08 Apr 24
I purchased a used Golf 8 car. Mr. Wachsmann was always very helpful and always answered questions promptly. All agreed conditions and services were adhered to. I've now had the car for 3 weeks and am very satisfied. Always happy. The flowers also lasted a surprisingly long time.Best regardsC. Kolb
Marvin Zorn
19:26 01 Apr 24
Friendly and reliable contact before the viewing appointment for a used car, unfortunately on the day of the viewing 2 hours before the appointment, the disappointment that the car was not ready for a test drive due to a technical defect.Still went there and looked at the car. Unfortunately the condition was not appropriate for its age, which was probably due to the fact that the car had previously been registered with a car rental company.Unfortunately, we had to ask the seller for this information. When we commented that some of the defects could definitely be remedied for the price asked for, we rejected it, and nothing more could be done about the price.Unfortunately, the seller didn't really take the time and actually just wanted to sell the vehicle. There was no advice or "advertisement" of the car - the seller was only present when we looked at the vehicle.After we agreed that we would not buy the car without a test drive, the seller suggested that he would contact us as soon as the vehicle was repaired and available for a test drive.The ad was then advertised for a few weeks (the vehicle was meanwhile reduced by several hundred euros) and at some point the vehicle was no longer available. Unfortunately, we never heard from the seller again after the viewing, despite the above-mentioned agreement...
Udo Symanzik
13:45 28 Feb 24
I am happy to give 5 stars to the Heinen car dealership in the Werne branch.My advisor was Mr. Wachsmann who gave me great and extremely competent advice.Unfortunately it didn't happenPurchase completed for personal reasons.Since I plan to buy a used Suzuki S Cross in August 2024, I will definitely contact the Heinen car dealership in Werne again.Top advice
Daniel G
10:41 25 Feb 24
We bought a small car there. We didn't expect much and were therefore extremely surprised. From a vehicle folder with all the necessary documents to constant communication to the vehicle handover, where my wife, completely perplexed, was able to receive her little car covered under a cloth, including handing over a beautiful bouquet of flowers. We can fully recommend Heinen.
Tuna Ayyildiz
01:03 22 Feb 24
I recently purchased a used car from Motor Center Heinen GmbH and am extremely satisfied with the service I received, especially from Mr. Tolunay Kaya.From the moment I walked into the dealership, Mr. Kaya went above and beyond to help me find the perfect car and secure a bank loan. His dedication and professionalism made the entire process smooth and hassle-free.Not only did they make sure the car was in perfect condition before handing it over to me, but they also surprised me with a bouquet of flowers when I received the car - a thoughtful gesture that made me feel truly valued as a customer.What impressed me most was their attention to detail. They noticed the brakes needed replacing and took care of it without me even having to ask. They also ensured all necessary inspections were carried out, including a new MOT, and kept service records meticulously.I can confidently say that Motor Center Heinen GmbH exceeded my expectations in every way and I heartily recommend them to anyone looking for a reliable and trustworthy car dealership. Thank you, Mr. Tolunay Kaya, and the entire team for your outstanding service!
Marvin Baumgart
16:25 19 Feb 24
I would like to thank you for the very good handling of my used car (Seat Leon). On the day of the test drive and subsequent purchase decision, you were able to keep me mobile with a replacement vehicle until the vehicle was delivered. Thank you very much for that, it only took one trip to inspect it with a test drive and another to pick it up.On the day of delivery, the vehicle was in very good condition as the entire vehicle was prepared and a few small things were fixed.I would like to thank Mr. Wachsmann very much for his support and can only recommend the Heinen car dealership.
Jenny Blifernez
10:33 11 Feb 24
We recently bought our Seat Ateca there. Absolutely great and very friendly atmosphere. Get a beautiful bouquet of flowers for purchase. We can only warmly recommend Mr. Wachsmann. Great seller who responded to our wishes. So all in one a great car dealership with great cars, good prices and great service. If we needed a car again we would stop by there again. Thanks!
Sven Sczesny
14:51 11 Jan 24
My wife and I would like to thank Mr. Naini for the smooth car purchase and the great service.Mr. Wachsmann also receives huge praise for the smooth handover of our new car.This makes buying a car fun!!!We will continue to go to the Heinen car dealership again in the future when we need to buy a car.
Lucia Loquace
08:49 24 Dec 23
We bought our Seat Ateca at Motor Center Heinen GmbH and are more than satisfied. From the viewing to the purchase and handover, everything went smoothly. I would especially like to thank the sales consultant, Mr. Wachsmann. Mr. Wachsmann always gave us the best advice and always answered our questions in a very friendly, competent and quick manner, both before and after purchasing the car. We would recommend everyone to buy their car there and would do it ourselves again and again. Thank you for everything!
ekzsena
12:44 17 Dec 23
The sale went through Mr. Kaya and went very quickly. We are very satisfied with the transaction and would recommend it to everyone.The pickup was also a highlight because it was very exciting and we also received flowers (a huge thank you again to Mr. Naini, a very friendly and warm person). We would like to thank you for the pleasant experience!
Sven Gronski
15:47 13 Oct 23
Many thanks to the team at Motor Center Heinen. Very nice and competent employees. My special thanks go to Mr. Wachsmann, who was very friendly and professional.The test drive and pickup worked wonderfully. We are very satisfied with our Alhambra.Continued success and all the best.
Daniel Tischendorf
08:28 14 Sep 23
Many thanks to the Motor Center team. Emails were processed quickly. The long journey was also worth it. Great conversation and test drive was possible. Everything was solved simply and easily. Thanks also for the transfer from the train station.Special thanks especially to Mr. Wachsmann. All the best and keep it up!!
Reinhard Prueter
13:07 03 Sep 23
I bought a Cupra station wagon, 2 years old, that was supposed to be registered locally in Berlin.The first telephone conversation with Mr. Wachsman ended with the words - I look forward to your visit!That was a good start.My personal visit, the advice, the processing of the registration in Berlin and additional arrangements were carried out to my complete satisfaction.In the end I was given an immaculate car.I would like to thank you very much, Mr. Wachsmann.I can expressly recommend the car dealership in Werne.Thank you
Silvan Aygül
13:25 24 Aug 23
Super nice and competent staff.Mr Wachsmann very helpful and professional.The test drive and pickup worked wonderfully.Thanks for that .
Traum Frau
19:39 12 Aug 23
Many thanks to Motor Center Team.Advice, test drive and collection were all very customer-friendly and professional. Waiting time was absolutely reasonable.
Sahin K
09:48 02 Aug 23
First and foremost, I would like to thank Mr. Wachsmann for the detailed and competent advice! The good gentleman had a test drive done shortly before closing time and explained the vehicle data to me so well that I signed my car purchase contract without any worries thanks to the friendly and professional conversation. You realize that there are still people who enjoy selling! Thank you Mr. Wachsmann! :)Best regardsE. Hayran
Pader Noster
10:13 01 Aug 23
I was looking for a used car here - low prices, great selection of cars and very good advice. I would especially like to thank Mr. Wachsmann for the very friendly, quick and professional advice. All of my questions were fully answered. Thank you and gladly again
Jan Hahn
12:54 17 Jul 23
I bought my Golf 7 GTI TCR from Mr. Kaya about 1.5 months ago. Super friendly staff and great advice. Even with the delivery itself there was nothing to complain about. However, I have to deduct a star because I find a delivery time of almost exactly 1 month for a used car really hard. I can't say whether it was ultimately the car dealership or the road traffic department.
Jana Kordes
08:18 26 Jun 23
I found an advert from this car dealership via an online portal for a leasing car that I was very interested in.Everything worked uncomplicated and smoothly. The offer and the contract documents were sent promptly by Mr. Wachsmann. I was informed by him immediately when the car was ready for pickup. The handover was flawless including a bouquet of flowers and a wrapped car. All of my questions were answered by Mr. Wachsmann in a very short time and the contact was always absolutely customer-oriented and friendly.
Ricardo Floriano Wischnewski
12:30 16 Jun 23
Great car dealership with very friendly and competent staff. Especially Mr. Wachsmann in particular. I bought my first car there and he was very personable and competent as well as close to people.Can only be recommended!
Kek 62
11:02 30 May 23
I was only there for the TÜV in the last week. Booked an appointment online. Everything went smoothly and on time. I would like to thank the really nice examiner not only for his work, but also for a nice conversation. It was a really pleasant atmosphere.In two years I will be there again. ??
каролина
11:24 11 Mar 23
Thank you for the great deal! We bought our "new" family car there and received excellent advice! The seller was very friendly and helpful. We can warmly recommend the Motorcenter Heinen and would always stop by there first if we bought a car again!
Kai M
12:28 23 Feb 23
Called and got an appointment for a viewing the same day.2 weeks later I was able to pick up the car.Super friendly and competent advice from Mr. Wachsmann.Always happy again
Mathias Linke
11:35 10 Feb 23
The entire process from test drive to purchase (with sale of the old vehicle and collection of the new vehicle including a bouquet of flowers and a thermo mug) went very smoothly and quickly. Mr. Kaya is super friendly, very easy to reach and gives competent advice. I would love to come back!
Sandra Fernando
09:57 25 Jan 23
Since I picked up my new car from Motor Center Heinen in Werne yesterday, I wanted to say a big thank you to the team in Werne, but especially to Mr. Wachsmann.From the first look at the car, to the test drive and then relatively quickly to the purchase of the car, you were always treated very friendly and courteously and everything was totally uncomplicated.When I picked up the car I got a beautiful bouquet of flowers and my car was covered under a cloth in the hall. That was really a special moment that I didn't expect at all.I will definitely recommend Motor Center Heinen to anyone looking for a car! 🙂
Matthew Overmeyer
08:56 23 Jan 23
Wrote an email to Mr. Kaya and made an appointment. On the said day we were able to do a spontaneous test drive. Mr Kaya gave us competent advice so that we bought the car. When we picked it up, the car was covered with a red cloth and there was also a small present. We are very satisfied and can only recommend the dealership. Thank you again
K.D. Krüger
19:39 23 Nov 22
First-class car dealership, here the customer is really still king! After an uncomplicatedly organized test drive and a fair price negotiation, we bought our used Seat Arona at the Werne location. If you have to wait a moment, we were provided with cold and warm drinks as we liked while we were waiting.When handed over, the vehicle was prepared like a new car, with a full tank of fuel and there was a brief introduction to the most important functions. As an absolute highlight, the car was unveiled under a black cloth for handover in the vehicle hall and my wife also received a beautiful bouquet of flowers.The vehicle transfer was also made possible in an uncomplicated manner. In short - that's exactly how you imagine good service!Thank you very much Mr. Naini, as a customer you are in good hands at Autohaus Heinen. We will definitely stop by again the next time we buy a car.
Julie Carina
08:55 23 Aug 22
Very friendly contact and professional service by Mr. Wachsmann. Buying a car at Auto Center Heinen is highly recommended!
Andrea Neilmann
17:08 04 Aug 22
I can absolutely recommend the Motor Center Heinen. Mr. Wachsmann gave me very good, friendly and competent advice and I am more than satisfied with my car!
Bernd Goedel
11:17 23 Jul 22
We bought a new car in December 2021, everything went great from the test drive to registration. The collection was also very successful, thanks again for the bouquet. Mr. Kaya, the very nice seller, is always available immediately after the purchase. Always my pleasure!
Patrick Huhu
19:20 06 Jul 22
From the viewing appointment to the sale, everything was top notch.All of my questions were answered professionally and competently.The employees were always very friendly and courteous.The entire process went smoothly.I can recommend this dealership with a clear conscience.
Gül Pembe
05:40 02 Jul 22
Wir haben auch ein Auto gekauft bei Heinen in WerneZum Glück auch,sind Super zufriedenSind sehr hilfst bereitZuvorkommendAuch in der Werkstatt, Sehr Netter hilfsbereite MitarbeiterKann ich nur empfehlenDa ist Mann als Kunde König(Aber als KUNDE,sollte Mann sich auch KÖNIGLICH verhalten)Wünsche allen in Team ein schönes WochenendeUnd Danke noch Ma für eure Menschliche zuvorkommend
Uwe Kötter
10:29 19 Jun 22
Bin sehr zufrieden mit dem Kauf meines Audi Q3! Vielen Dank an Herrn Wachsmann, sympathisch, freundlich und engagiert! So wünscht man sich das als Käufer! Daher 5 Sterne und absolut empfehlenswert!
Isabelle Plug
16:10 30 May 22
In and of itself, from the first conversation to the vehicle handover, everything was great. However, I was told that the car would be reprocessed from the inside. Unfortunately there were a lot of crumbs in the center console & stains in the headliner and in the seats. Unfortunately, I have to deduct a star here because I should have looked more carefully. Otherwise satisfied in everything.
Thomas Baumgart
15:37 12 May 22
Absolutely reputable dealer, only to be recommended.Car as pictured, picked up at train station. Good service, Mr. Kaya a very good seller.Clear recommendation!
Roland Dreier
19:46 26 Apr 22
We were very well looked after by Mr. Wachsmann when buying a car. We would buy a car here again at any time. Best regards Roland Dreier
Christian R.
16:22 30 Mar 22
Very good and nice advice.Very fair evaluation of the "old" vehicle.When buying new flowers for your loved ones were also included, what more could you ask for!Great experience.LG and have a good trip
Akki Ke
13:20 19 Mar 22
Hello ??We can recommend the dealership with a clear conscience. Appointments, test drive and advice were great. We felt very well looked after and were really satisfied.Efforts to get our car sooner were taken into account and implemented. The handover of the vehicle was super friendly, nice and competent.We were completely satisfied ?
Lila Lila
08:44 26 Feb 22
Here you are in good hands, here you go to the wishes of the customer.Got a test drive very quickly and easily.The team also responded to my wishes.Very pleasantly surprised when I picked it up.Red carpet, bouquet of flowers and my car covered in red plans Cool thanks
Nadja Steinkötter
20:07 05 Feb 22
Very good and competent advice. I bought my new car from Mr. Wachsmann. He explained everything to me and was super friendly and accommodating. Appointments were kept and there was a beautiful bouquet of flowers on the day of collection. If I ever buy a car again, I know where my first address is.
Thauriel Grenz (Arwen)
10:37 04 Feb 22
Here you are in good hands. The service is excellent, here you go to the wishes of the customer. The customer is ? the handover of our new car was really nice, with a red carpet, our car wrapped, and a bouquet of flowers to finish. Mega. I would buy my car here again and again. All employees are very competent and the salespeople are very helpful. Everyone can find their dream car here.
Ernesto
08:02 22 Jan 22
From the first contact, quick response, through special requests that were fulfilled to the handover. total excitement. I'm very satisfied. Of course, the praise must go to Mr. Wachsmann - great.
Natalie Gaida
15:14 19 Jan 22
Super support, all questions were answered and everything was dealt with immediately. Extremely nice consultant! I was skeptical at first because it was such a good leasing deal. It was well worth it, even the long journey! Thank you!
Nicole Schwarz
17:05 16 Jan 22
Dear Motor Center Heinen Werne team ?I can't thank you enough!!On the first visit, we actually only wanted to test drive my dream car.The test drive turned into a spontaneous purchase.Mr. Naini just fried me super nice with a lot of patience, wit and competence!!!Just great!!The delivery of the car was just a dream !!!We were greeted very nicely again and before we were finally shown to my new car, I was presented with a bouquet of flowers!!!We were led over a red carpet to my car, which was waiting for me face down.I was allowed to uncover the car and just be happy!!!I would like to thank you all very much for the great support, whether at reception, workshop, sales and advice.THANKS SO MUCHN.Black
Thorsten Fühner
16:10 14 Jan 22
Buying a car with a very good feeling.From the first contact, through the problem-free and short-term test drive, to the delivery of the vehicle, you have a consistently good feeling.The discussions were extremely fair and professional.I hope I won't have to buy a new car in the near future, but if I do I'll probably be back here.
Thomas Osebold
12:45 31 Dec 21
We called Heinen in Werne because we wanted to look at a car. We were able to come in the next day without an appointment. We were received very friendly and well advised. A spontaneous test drive was also made possible for us. Then we quickly bought the car. Everything worked smoothly. When the vehicle was handed over, the car was wrapped in a red cloth and my wife even got a bouquet of flowers. We were so happy with everything that we bought a small car for my wife on the day of the handover. Everything has worked smoothly so far. In 14 days the vehicle will be handed over again, and then maybe I will also get a bouquet of flowers 😉
benjamin galiczak
14:24 15 Dec 21
First impression. Very well run house.Super competent employees and a very personable branch manager.All of my questions have been answered to my complete satisfaction. There was even a bouquet of flowers and a coffee mug to collect.I can only recommend it.
ursula lohaus
16:24 24 Nov 21
Wonderful nice people who took the time to help me get the right car. Everything went quickly and smoothly. Great service and atmosphere. thanks
Daniel L.
12:10 20 Nov 21
Picked up my new car today.It's a shame that my sales advisor wasn't there, but he was well represented by his colleague.I was really looking forward to the bouquet of flowers to pick up, but I was pleasantly surprised to get a coffee mug instead. Thanks a lot for this.If I need a new car again, I'll be happy to come back to this dealership.
Man Schw
19:40 29 Oct 21
From the first contact to the present day, all employees were very friendly and nice. We were in very good hands with Mr. Wachsmann. Who understands how to deal with customers. This dealership can only earn one one. We recommend this dealership to others.
Julian Svenja
09:08 17 Oct 21
From the first contact to the handover of the vehicle, we felt we were in good hands and advised. The entire team is very friendly and makes you feel good at all times. We bought our vehicle from Mr Wachsmann, who was available to us at any time, made the process transparent for us and had an answer to every question. We would be happy to recommend you.
Heike
11:54 26 Sep 21
I can only recommend this dealership!Despite technical difficulties, which the dealership couldn't help, they made sure that everything ran smoothly.Everyone was very nice and took my situation into account, as we had to drive for about 2 hours, had to work and therefore only had time on Saturdays.
K. Schmidt
18:59 06 Sep 21
I can wholeheartedly recommend this dealership. All staff are super friendly. We bought our car from Mr. Naini and I have to say that I have never met a friendlier car salesman. Very accommodating and always a smile on his face. You really feel very well cared for there. A really great contract from start to finish and I would buy my car there again at any time. Thank you for the great advice.
Fabian Mewes
15:27 20 Aug 21
Top dealership with competent advice. I would particularly like to highlight Mr. Wachsmann, who has always dealt with all possible concerns in a friendly and timely manner. From the test drive to the collection of the vehicle (which is particularly remembered thanks to the presentation with the red cloth), I was completely satisfied. Agreements made were kept, which unfortunately cannot be taken for granted. I would definitely buy a vehicle here again!
Marcel Böckeler
07:22 19 Aug 21
Very friendly and humorous seller.A spontaneous test drive was possible in a quarter of an hour.The handover of the vehicle by Mr. Wachsmann, I would have preferred to have filmed it, is not offered everywhere.Then a big thank you for the beautiful bouquet that my wife received.I would be happy to recommend Motor Center Heinen in Werne with a clear conscience.
Google Rating
4.9
Based on 258 reviews
Motor Center Heinen GmbH
4.9
lea gliech
13:16 17 Dec 24
My sales advisor was Mr. Kaya… a super polite and helpful employee.The purchase process and presentation of the car was perfect all around.Even with problems with the car that arose recently, he was always helpful and was able to help quickly.I would happily buy here again and recommend it to everyone.
Ann-Kathrin
09:13 15 Dec 24
Absolutely great!-I found my dream car online at the Motorcenter Heinen in Kamen. From the inquiry, test drive, conclusion of the contract to handover of the vehicle - everything was uncomplicated and super quick! My contact person Mr. Kaya ALWAYS answered very quickly and reliably - whether by email or telephone.The absolute highlight was the handover of the vehicle 🙂 - some other car dealerships can really learn a lesson from that.Absolutely further recommendation, I felt like I was in great hands as a customer! Thank you very much for that and keep it up 🙂
Heiko Weisbrod
14:34 17 Nov 24
HelloI picked up my Formentor in Kamen yesterday. Everything went well. Car was as described and great. Great vehicle handover. I can only recommend the car dealership
Younique Kati
14:47 19 Sep 24
I recently bought my new car at the Motor Center Heinen. I received very good advice from Mr. Sheikohleslami.He put in so much effort and I felt I was well advised at all times.I was very surprised and speechless about the great car presentation when I picked it up. I am completely satisfied and happy with the new car and would recommend it to anyone.Kind regards to the entire team 😉
Iris Farwick
16:54 29 Aug 24
What a great surprise to have your new car presented like this.Many thanks to Mr. Franke who gave us such great advice.Everything worked out great, even our colleagues were there for us when Mr. Franke was on vacation and gave us help and advice.You are a great team and definitely recommended
David Blears
07:56 08 Jul 24
We would like to thank Mr. Franke and the Heinen team in Kamen. We are excited! I have been a customer at Heinen in Dortmund for 25 years, but this is the first time I have bought a car at Heinen in Kamen. As with the other locationseverything went great! From the consultation to the test drive to picking up our dream car, everything went smoothly. The team was very friendly, courteous and professional! Mr. Franke also made sure that the MOT and inspection were carried out (and we received new tires and new wiper blades)! Thank you very much - you were great!
Gregor Faßbender
12:29 02 Jul 24
From customer service to the car, everything is top!The car was one of the cheapest online with this equipment, some parts were replaced which I had wanted (wear parts), even picking it up gave you the feeling of having bought a new car!Thanks to the whole team, I'm super satisfied.
Diana Eversmann
13:53 06 May 24
A great car dealership in Kamen, we would recommend it. From the first contact to the vehicle handover, we were thrilled. The whole process went quickly and smoothly. Last weekend we picked up our new family car. A big thank you to the great and super friendly salesman Mr. Khero, who made the vehicle handover a really great experience for the four of us. We would like to come again.Greetings from the Eversmann family from Essen
Sascha Wienhold
08:20 04 Apr 24
I would like to say a lot of praise to the team in Kamen, I am very satisfied, be it the first telephone contact with Mr. Kaya, as well as the test drive, which I was able to test extensively. The advice from Mr. Kaya was very competent, I felt really comfortable, questions were answered to my satisfaction and there were a few 😊Mr. Kaya always took a lot of time. I then bought a vehicle and “experienced” what I thought was a perfect handover.Mr. Naini (operations manager) really celebrated handing over the vehicle in an absolutely prepared, perfect condition.This was followed by a detailed briefing and I was able to start my journey home.If I were to buy a car again I would definitely buy a car there again.Thank you for that. LG Sascha WienholdP.S. Yes Mr Kaya, the car is fantastic and I have a lot of fun with it like you did back then 👌🏼
Toma Nicolae Tanasescu
10:39 19 Jan 24
Super responsive staff, Sari did a great job . The Ateca is finally home
Arkadiusz R. (Rotbi)
12:14 11 Jan 24
I highly praise the offer, services and support of this Seller. The car is tested for half an hour, during which time you can get to know it well. However, preparing the car for collection took an extremely long time, as much as 3 weeks, which seriously thwarted my holiday plans. On the day the car was picked up, there was even a small ceremony, there were flowers, a grand unveiling, applause and everything. The company really rose to the occasion in this respect. Another big glitch was the fact that the battery charging cable, which is issued with a new car, was not provided with the car. At the beginning I was told that it was not in my car and I had to buy additional accessories. After conducting research and sending a letter of complaint regarding this matter, the cable was sent.
Mike Ballerstaller
19:16 20 Dec 23
Great team, from the inquiry to the test drive and payment to the very cool handover date, everything went smoothly.Everyone in the team is in a good mood and ready to help with any questions.I can highly recommend the car dealership.When we picked it up, the car was covered under a red cloth and the woman received a bouquet of flowers, which I think was a very nice gesture.
Nicki Klockner
09:51 17 Nov 23
A huge thank you to the Motor Center Heinen team in Kamen and I would especially like to thank Mr. Fabius Franke.Mr. Fabius Franke took a lot of time for me. All wishes were taken into account.From the test drive to handing over the car, everything went smoothly.I can only recommend
Re Po
17:16 30 Oct 23
I am pleased to write a review about the Motor Center Heinen in Kamen. Our experience was extremely positive. The contact was very pleasant and friendly right from the start. We would particularly like to highlight Mr. Kaya, our sales consultant. His courteous manner and in-depth knowledge made the buying process extremely pleasant.The entire process was uncomplicated and efficient. It was impressive how our wishes were implemented without further ado. This shows the commitment of the team at Motor Center Heinen to focus on the needs of customers.A special highlight was the handover of our new car, which was wrapped in a red cloth. This gave this moment a special touch and showed that special emphasis is placed on customer friendliness.All in all, our experience at Motor Center Heinen was extremely satisfactory and we would buy there again at any time. Many thanks to the entire team for their excellent work!
Alexander Geldmacher
17:23 28 Sep 23
I received very friendly and competent advice at the Motor Center Heinen, was able to take an extensive test drive and the price and purchase process as a whole were very good.The vehicle handover was the highlight. The vehicle was covered with a red blanket that was removed in front of my eyes, next to it there was a welcome sign with my name and there were flowers. I've never had a car delivered so beautifully, not even a new one!Great, anytime again!
Kat Gr
11:00 16 Sep 23
Very good and honest advice from Fabius Franke. Immediately fell in love with the Seat Arona after the test drive. The purchase conversation was very pleasant and all questions were answered immediately. Small cosmetic repairs were repaired until the vehicle was handed over.The handover was beautifully arranged, a bouquet of flowers rounded off the beautiful moment.I received extensive instructions from Mr. Franke so that there were no questions left about how to use it.
Elina Wolf
18:44 17 Aug 23
My car purchase from Mr. Kaya went great!I felt that I was in good hands and advised, which was seldom the case in other car dealerships.Even small defects in the car could be addressed during the sales talk and were rectified before picking it up.Always my pleasure 🙂
Chris Dreier
13:42 03 Aug 23
I bought a cupra Ateca there. Contact advice and purchase was flawless. Friendly staff and very well maintained vehicles. Picking up my vehicle was a highlight. All in all super to peace and always happy.
Britta Schmidt
16:58 27 Jun 23
I've been looking for a car ? for a long time, and thanks to Motor Center Heinen GmbH, I've found my car ?... Since I live about 500 km away, I called there and told them about my PROBLEM...Mr. X was and is super NICE on the phone ☎ .And we managed to get the car ? I wanted... Mr. X is perfect and has been there for me and helped me a lot...Would buy a car from Mister X again ?...I can only recommend...
doc naws
13:10 14 Jun 23
Super-friendly staff. Very spontaneous when it comes to test drives. Very good advice. I can only recommend this car dealership. Fabius Franke in particular did a great job. I immediately felt at ease and was well advised. As a result, I also bought a car 😉
Fatih Karaman
10:19 21 Apr 23
We had the pleasure of recently buying a car from Autohaus Heine from Mr. Franke and I can say with absolute certainty that this was the best car buying experience I have ever had. Mr. Franke impressed me from the moment he took the time to understand my needs and answer my questions.However, what was really impressive was how hard the team tried to give us an all-around satisfying experience. Mr. Franke was incredibly accommodating and offered me a number of additional services that are usually chargeable. From a thorough inspection and MOT of the vehicle to comprehensive advice on financing - Mr. Franke and the team helped me in every respect.I must also say that the dealership itself was impeccable. It was clean, well organized and the staff was very friendly and professional. We felt comfortable and welcome throughout our multiple visits.In terms of the vehicle itself, I can say that I am extremely satisfied. It is in perfect condition and drives like a dream.All in all, I can fully recommend the consultant and the dealership. If you're looking for a quality car and an excellent customer service experience, then you've come to the right place. I will definitely come back next time I need to buy a car.
TIFABROS
21:06 31 Mar 23
A car dealership that deserves a top rating in all categories!We are very satisfied with the Motor Center Heinen in Kamen, the customer service is top, all the employees are super friendly.We did a test drive and were very well advised.From the purchase to the collection, Mr. Datis Sheikholeslami was very easy to reach and always answered our e-mails promptly.When we picked up our vehicle, we were amazed at how well everything was prepared, we received a beautiful bouquet of flowers and a gift.The car was covered with a red cloth, a WOW effect. Mr. Datis Sheikholeslami took a lot of time during the handover to answer all of our questions and to show the car. We always had a very good feeling that we bought our car there.We would love to come back and will buy our next car there as well.Best regardsBatsch family
Sinan Duran
17:58 20 Dec 22
Great car dealership! I just picked up my Leon Cupra ST and I'm completely satisfied!Very nice staff, always friendly and helpful. The coffee was delicious ??? Customer-oriented work - my 3D license plates were reused as desired and the car was presented and handed over clean and well-kept with a great opening.My wife got a bouquet of flowers and I got a nice thermal mug, which we were very happy about.I would buy a car there again at any time and can warmly recommend the dealership to everyone! ⭐️⭐️⭐️⭐️⭐️Thank you to the whole team and please keep up the great work! ?
Hei LaAlma (HeiLaAlma)
19:06 02 Sep 22
Just browsed the internet for a new car. Appeared at short notice and drove two different models. Old car traded in. Chose a new car and happy! Super Service! Very friendly and attentive. Very hard working and reliable. Super nice handover of the new car with presentation and introduction. Many thanks to Mr. F.Franke.!!! We can recommend the dealership without hesitation!!
Chiara S.
14:06 07 Aug 22
I am very satisfied with the Motor Center Heinen in Kamen.A huge compliment to Mr. Franke. Handling and trade-in of my old car went great.My new car was approved for me by the car dealership, got a new TÜV, HU and AU.Customer service is very important here. Very easy to reach by phone and email and always super friendly and helpful.The collection of my new car also went great and I was amazed that they go to so much trouble and take so much time to hand over the car and that as a customer you even get a bouquet of flowers.The next car will definitely be bought here again.It is a pleasure to drive 3 hours for this top service.
samy shili
08:59 05 Aug 22
Very competent and friendly advice from Mr. Fabius Franke, I felt in good hands there. The purchase of the car was processed quickly and without any problems, as was the registration and everything that went with it. For me, therefore, a very pleasant and stress-free car purchase.Many thanks to the whole team!
Terrab8te Dosh
04:59 28 Jul 22
I never encountered a car dealership like this one. Perfect service and very very friendly personnel. There is a very good atmosphere in the car dealership, all the people who are working there are really positive and very friendly. I'm from Belgium and was looking to export a car from Germany to Belgium. However, i never done this myself. And as anyone knows, exporting a car from Germany to another country takes the right knowledge and good paperwork. When i bought my car (Seat) at the dealership, i was helped by Mr. Fabius Franke, and what can i say, he's just a top salesman. He masters the english language really good (cause my Deutsch is just basic) took his time with me to make sure i would understand everything i needed to know. He helped me on my way to the registration office by providing me with the right knowledge once i was there en bundled all of the documents i would need for registration.After i got the export plates back to the garage, he revealed my car from underneath a suede blanket (really nice touch) and gave a bundle of flowers to the person i was with and a thermos to drink coffee in the car for me. As a gift. Afterwards he again made sure i was totally satisfied and gave me a full information brief inside the car about all the options and how to use them.What can i say, if i wanted to buy a new/used car again or somebody i know would be interested, i would definitely recommend them this garage in Kamen.I also would like to thank the rest of the personnel for helping with the car and everything around it. The guy who washed the car also did a really nice job. The car looked like it was brand new.Really guys, thank you for everything! Keep up the amazing work you all do.
Terrab8te Dosh
18:38 27 Jul 22
I never encountered a car dealership like this one. Perfect service and very very friendly personnel. There is a very good atmosphere in the car dealership, all the people who are working there are really positive and very friendly. I'm from Belgium and was looking to export a car from Germany to Belgium. However, i never done this myself. And as anyone knows, exporting a car from Germany to another country takes the right knowledge and good paperwork. When i bought my car (Seat) at the dealership, i was helped by Mr. Fabius Franke, and what can i say, he's just a top salesman. He masters the english language really good (cause my Deutsch is just basic) took his time with me to make sure i would understand everything i needed to know. He helped me on my way to the registration office by providing me with the right knowledge once i was there en bundled all of the documents i would need for registration.After i got the export plates back to the garage, he revealed my car from underneath a suede blanket (really nice touch) and gave a bundle of flowers. Afterwards he again made sure i was totally satisfied and gave me a full information brief inside the car about all the options and how to use them.What can i say, if i wanted to buy a new/used car again or somebody i know would be interested, i would definitely recommend them this garage in Kamen.I also would like to thank the rest of the personnel for helping with the car and everything around it. The guy who washed the car also did a really nice job. The car looked like it was brand new.Really guys, thank you for everything! Keep up the amazing work you all do.
Christian Schröder
17:13 27 Jul 22
That's great customer service!!From the first customer contact to picking it up just fine...We were looking for a Seat Leon and found Autohaus Heinen pretty quickly. Short contact and quickly made an appointment for a test drive. Mr. Franke was extremely customer-oriented right from the start, and made a great effort with lots of explanations when trying it out. The commercial processing, scheduling, etc. absolutely top!A real highlight was the pickup. I've bought a few cars, but I've never experienced anything like this. The black Leon stood there, wrapped in a red cloth like an exclusive new car. A real experience... At the handover, Mr. Franke gave everything again and put in a performance that can no longer be topped. I can only give more than 5 stars for this.We will the Heinen car dealership and here in particular Mr. Warmly recommend Franke and look back at the next Seat.
Dieter P
17:09 03 Jun 22
Ich möchte mich hier für die gute Beratung und Abwicklung meines Autos bedanken. Von der ersten Kontaktaufnahme bis zur Abholung meines Autos hat alles gestimmt. Dabei möchte ich meinen Verkäufer Herr Franke positiv erwähnen. Er hat sich immer Zeit für meine Fragen genommen und war auch telefonisch immer zu erreichen. Die Abwicklung war anstandslos und wie bei einem Neuwagenkauf.Große Empfehlung!Gruß Marc T
Matthias Becker
16:30 12 May 22
Here you are still a customer!Since my family and I were looking for a family vehicle, we visited one or the other car dealership, but none was like this one.There is still time for the customer here, if you had any questions you always got a good answer and the selection is great.Very friendly staff, from inspection to delivery, every wish was fulfilled and we were promised that they would continue to assist us if we had any questions.We will warmly recommend Autohaus Heinen and will come back the next time we want a car.Thanks to all the staff and keep up the good work!
Lara B.
06:41 07 May 22
Very good advice and a nice experience when picking up the car. Completely satisfied. Many thanks to Mr. Franke.
Christian Turo
21:32 05 May 22
Ich habe mich dort Ende letzten Jahres für einen Gebrauchtwagen entschieden.Das Auto selbst bin ich nun einige Zeit gefahren, ist wie beschrieben und alles funktioniert soweit bis auf ein zwei Kleinigkeiten. Das ist ja aber normal bei einem alten Auto und passiert halt.Zudem ein Lob an den Aufbereiter.Der Service und die Abwicklung dahingegen waren in meinen Augen eine Katastrophe.Ich musste hinterher telefonieren um den Stand der Dinge zu erfahren, vereinbarte Rückrufe kamen gar nicht, oder erst am nächsten Tag. Und aus 1 bis 1,5 Wochen wurden dann fast 2 Monate.Auch wurde der Verkäufer recht ausfallend als man nach einem Monat fragte ob es endlich einen Termin für die Auslieferung gibt und bezichtigte mich einer Drohung als gefragt wurde ob man wegen des Termins beim Inhaber nachfragen muss.Ausgemacht war, dass das Auto ein neues Verdeck erhält.Bei einem Telefonat hieß es dann auch mal, dass das Zweitausrüster-Verdeck von der Qualität nicht gut sei und man doch ein Originalverdeck bestellen muss. Bei Abholung war dann aber plötzlich doch das Zweitausrüster-Verdeck montiert. Gibt einem natürlich auch ein super Gefühl. Auf Nachfrage hieß es dann dass der betreuende Verkäufer mich diesbezüglich zurückrufen wird, was jedoch, wie erwartet, nie geschah.Die Übergabe war auch nicht wirklich überzeugend. Diese wurde dann auch von einem dritten Verkäufer durchgeführt, was ja erstmal nicht schlimm ist. Aber dass ich dann genau aufpassen muss welche Unterlagen ich alles bekomme, und belächelt werde weil ich die alten TÜV Berichte und Rechnungen haben wollte, geht auch nicht. Laut ihm braucht man das ja nicht mehr.Eine nachweisbare Historie ist ja scheinbar bei einem 22 Jahre alten Auto mit geringer Laufleistung, welche zudem bei über 20.000 Euro gehandelt werden nicht nötig...Ein paar Tage vor Fertigstellung gab es dann zwar einen Ersatzwagen und die Kosten für das Einnähen von einer neuen Sitzwange wurden auch übernommen, was auch nicht selbstverständlich ist. Jedoch ist das für mich kein "Ausgleich" in dem Sinne. Das war für mich eher der Funke der mich davon abgehalten hatte, vom Kaufvertrag zurücktreten zu wollen.
Bernd Ströcker
18:11 16 Apr 22
We have had our Honda vehicles serviced here for decades. There was never any reason for a complaint. The prices were amazingly cheap, keep it up
Olaf Tacke
10:33 07 Apr 22
I bought yesterday a T-Roc and was a very good experience with the team locally and specifically Fabian Franke.
Markus Große
07:39 15 Mar 22
Yesterday I asked for advice on buying a used vehicle. The staff there was very friendly. Even if the purchase has unfortunately not yet come about, the nice young man at reception and the friendly employee in the used car department were very courteous and competent. I felt that I was in good hands there and can recommend the dealership without reservation.
Marc Groesdonk
16:39 14 Mar 22
A very good dealership!You feel welcome from the start and are given very good advice.Good service and prepared seller!
Felix K
06:37 03 Mar 22
After picking up our second leasing vehicle, we can report very good experiences with the Motor-Center Heinen. The delivery and evaluation of the first vehicle was fair and uncomplicated. Despite our further journey from the north, we once again chose Mr. Kaatz and his team for the connecting vehicle. Even with difficult delivery conditions, due to the ongoing semiconductor crisis, we were always kept up to date. Flexibility and customer satisfaction are very important here!Many greetings
Daniel Schmitz
09:48 21 Feb 22
Thanks! Competent dealer, first-class advice combined with a fair offer. What more do you want?Thanks to Mr. Kaatz and the whole team for always being available and friendly, despite uncontrollable problems due to the semiconductor crisis, and for being very accommodating with the extension of one of our vehicles!The delivery of the new Formentor with handover and instruction was flawless.We will definitely be back when our current leasing vehicles expire!
mirko Arndt
17:51 17 Feb 22
Based on my personal experience, I can give a very clear recommendation here, starting with advice through to service/sales. Customer service is really important here.I chose oneCupra Formentor and I was able to accept it today ?.Thank you to Mr. Kaatz for the good advice and pleasant conversations.
Christian Kolloch
21:20 14 Feb 22
The Heinen car dealership in Kamen impresses with its extremely competent advice when it comes to buying a car, service and customer friendliness. Mr. Kaatz was very competent and friendly from the consultation, through the test drives, during the sales pitch to the conclusion of the contract and no questions remained unanswered.The vehicle handover was also great.I have never felt so well looked after and comfortable when buying a car.Just great.I will recommend Autohaus Heinen in Kamen at any time. We say thank you!
Johanna Kulawik
12:27 13 Feb 22
Mal wieder ein passendes Auto für uns gehabt. Sehr nette, kompetente und hilfsbereite Mitarbeiter.Superschöne Fahrzeugübergabe.Wir sagen Danke schön!
Julian Gluth
16:49 03 Feb 22
Super Beratung, schneller Service und super Team. Absolut zu empfehlen, jederzeit wieder!
Lynn Nasti
12:54 09 Jan 22
A very friendly, young and competent team! I felt very comfortable and my concerns were taken care of quickly.
Marcial Gilbert
10:02 29 Dec 21
I would like to thank you again here. See good advice, great service & vehicle was well prepared. Very nice seller took care of EVERYTHING. My next car would love to be here again. Since you are still treated well as a customer, unfortunately I often experienced it differently at other dealers in the last few months when I was looking for a vehicle. Motor Center Heinen again at any time. And thanks again to Mr. K. & Mr. F
Marcial Gilbert
10:32 28 Dec 21
Möchte Mich hier nochmals Bedanken. Seht gute Beratung toller Service & Fahrzeug wurde Top hergerichtet. Sehr netter Verkäufer hat sich um ALLES gekümmert. Mein nächstes Auto gerne wieder hier. Da wird man noch gut als Kunde behandelt, hab das bei anderen Händlern in den letzten Monaten auf meiner Fahrzeugsuche leider häufig anders erlebt. Motor Center Heinen jederzeit wieder. Und nochmals Danke an Herrn K. & Herrn F
Sebastian Sandmann
12:24 27 Dec 21
Wir haben ein Fahrzeug über das Autohaus Heinen privat geleast. Besonders hervorzuheben ist dieBeratung durch Herrn Kaatz, stets freundlich, zuvorkommend und vor allem verbindlich. So geht Kundenservice.
Tobias Schulz
12:40 23 Dec 21
Everything went really well from making contact to handing over the vehicle!Mr. Franke convinces with professional and social skills. He answered all the questions I had during the leasing process to my satisfaction. He also took the time to explain everything calmly when the vehicle was handed over. Overall a great experience
maxi landowksi
22:04 22 Dec 21
Great employees, good advice and the handover of the car is indescribable.You are great and I will and can only recommend you, simply super friendly service.
Antonio Torralba Lima
14:01 03 Dec 21
Everything perfect. I was given very good advice and I am very satisfied. Mr. Kaatz always explained everything very well and took the time to answer all my questions in detail. Both he and his colleagues are characterized by their professionalism, their very good customer service and their friendliness.
Christopher Hallmann
08:47 03 Dec 21
I've been a Heinen customer for a long time and I'm always very satisfied.The employees stand up for the customers, always try to solve all problems quickly and efficiently for everyone involved.I have now picked up my new car from the new branch in Kamen and I am even more enthusiastic. The team is super nice and competent, everything went smoothly. Here you feel comfortable and as a customer you are well advised!Big thanks to Mr. Kaatz and his team.
Dennis Maruhn
07:49 10 Nov 21
The Motor Center Heinen in Holzwickede was happy to be a point of contact for me. The location in Kamen has once again exceeded my very good experience.From making an appointment for a test drive to completing the purchase, the focus here is absolutely on the customer.This is how buying a car is fun!Kudos to Mr. Kaatz and his team, who really tried very hard. Great, keep it up!I'll see you at the next inspection. ?
Elke Speth
13:23 08 Nov 21
We also bought our Skoda Superb from Mr. Franke. We are also enthusiastic about Mr. Franke. A very high level of social and professional competence. We were served immediately on request, several cars were shown to us, no pressure, no time pressure. You immediately noticed that Mr. Franke likes to do his job. Our Skoda was also under a cloth, with a name tag next to it. I was given flowers. Although it was "only" a used one. We have already bought some cars (including several new ones), but we have never seen a vehicle handover like this. Mr. Franke operated the car with calm and patience. At the handover, not only we beamed, but also Mr. Franke. Have such an employeeI haven't met yet. Every other vehicle with him. We wish Mr. Franke many more satisfied customers and all the best.
Dennis Reinbach
21:24 30 Oct 21
Top dealership !!I became aware of a Leon Cupra ST via mobile.de and drove by unannounced the next morning (Saturday) to take a look at the car.From then on I was blown away by everything and I've already bought a few cars or got to know dealers, but I've never gotten to know such a great dealership.My salesman was the Kaatz (also operations manager), an absolutely likeable person who enjoys car trading and customer contact.Viewing is not a problem, test drive is not a problem!Mr. Kaatz took a lot of time for me and everything was done as discussed to my complete satisfaction.I can absolutely recommend this dealership, friendly staff and a huge selection of vehicles on site.Just drop by
Marcel Jordan
14:01 26 Oct 21
From the first contact to the handover of the vehicle, everything is TOP!I heard about a vehicle at the Motor Center Heinen im Kamen via mobile.de. After contacting the sales advisor (Mr. Franke) by telephone, I viewed the vehicle on site 2 days later and then bought it. The entire sales process deserves 5 stars! The sales advisor was knowledgeable, friendly and very helpful. The vehicle was professionally (fueled and clean) prepared for a test drive and all questions answered. The vehicle handover after registration by the dealership was lovingly designed. All in all, quite a few other dealerships can take a look at one or the other here.In short: 100% satisfied, unreserved recommendation!
Esteban “Este”
11:45 07 Oct 21
5/5 stars!I decided on a Seat Leon, which I had previously found on mobile. I called directly and made an appointment for a viewing and test drive. My seller was Mr. Franke, a really cool guy, he neither talked about me nor talked about anything, great!Mr. Franke took a lot of time for me and answered all my questions about the car, in the end I test-driven a 2nd Seat without any problems to have a comparison and what can I say it turned out to be the 2nd! The highlight was the pick-up, the car was handed over to me as if it were a new car, wrapped in a cloth, with flowers for my girlfriend and an umbrella for me, great action because other dealers can take a slice of it, that gives me once again a great feeling as a customer!I didn't have to worry about the registration either, Mr. Franke did that right away, free of charge! Thanks for the great advice, I can 100% recommend it.
Google Rating
4.5
Based on 288 reviews
Motor Center Heinen GmbH
4.5
Erlenbach Andre
15:02 12 Mar 25
Ladies and GentlemenI would like to share my extremely positive experience with the Motor Center Heinen in Menden. I would particularly like to emphasize the excellent advice from Mr. Alexander Csigi.Mr. Csigi was characterized by his friendly and competent manner. He took a lot of time to answer all of my questions and always addressed my individual needs. His expertise and commitment played a key role in my choosing a vehicle from your company.The car dealership itself impresses with its modern and inviting atmosphere. The rooms are bright and friendly, which rounds off the entire buying experience pleasantly.I would like to thank you very much for the excellent service and look forward to continued good cooperation.Best regards,Andre E.
Jennifer Kneer
06:31 17 Jan 25
We can highly recommend the Heinen car dealership in Menden. On December 23rd We bought our new car and were well looked after by Mr Stephan Burck. Everything went quickly, smoothly and a lot of time was taken for requests/questions.Gladly again and again!Thank you for the great service!
Tom Row
15:47 07 Jan 25
I'm very satisfied!A removable towbar had to be installed on my Kia.All agreements and appointments were adhered to. The car was even finished faster!Very friendly staff, reception, workshop manager, parts warehouse.I received competent answers in advance by telephone or email.After assembly, the functionality was explained.Very good work, everything works and you can't see that I have a hitch when it's dismantled, that was important to me.Oh yes, there was also a nice replacement car for the day.Thumbs up and thanks to Mr. Nieder and the team 👍🏼KIA CEED SW 1.5 T-DCT7 GT LINE MY25
Petra Stephan
12:36 13 Dec 24
I can only praise the Heinen car dealership. It was a good sales pitch in July followed by a test drive. Unfortunately there was now an error message, but here too the employees took action immediately and took care of the vehicle. I received a rental car for the time.Nice employees, great service, I can only recommend the Heinen car dealership
Nicole Ostermann
13:37 27 Nov 24
The Heinen car dealership in Menden canwe highly recommend!Looking for a Seat Arona forWe took our son to the car dealershipHeinen became aware. AfterMake an appointment by telephonewe looked at the Seat on sitea spontaneous test drive was immediatepossible. Our contact person MrCsigi is very open to questionsreceived competently and friendly,so that the decision to purchaseof the car was hit directly.The car handover was a highlight,which are otherwise only available from handoversfor new cars. As a surpriseThis was given to us for our sonPossibility granted, the vehicledecorate with balloons. Super!Many thanks to Mr. Csigi and thatHeinen car dealership! This is customer service!
Mathias Becker
18:32 15 Sep 24
On August 26th, 2024 we bought a Seat Arona from the Motorcenter Heinen/Menden branch. From the consultation, to the test drive, to handing over the car, we were well looked after by Mr Burck.We are more than satisfied and were very happy about the specially designed handover of the car.Absolutely recommended.
Dietmar St
11:11 15 Aug 24
Thank you very much Motor Center Heinen in Menden for my new KIA Sorento.I would like to thank you once again. Especially with Mr. Burck.I think he does a great job!He was always available to contact, both in person and by telephone. He has small and large challenges under control!The handover on August 14th, 2024 was TOP.Thank you very much, I can only recommend it.Greetings New owner of a great KIA Sorento
Peter König
09:17 24 Jul 24
Unfortunately, the EV6 booked for a test drive was in the workshop that day. The replacement car was the Kia ceed electric. Unfortunately very dusty, the display was overlooked with fingerprints. Otherwise very interesting car...
Anja Kube
13:50 29 Jun 24
We discovered an interesting year-old car on the homepage and drove there to inspect it. The description was absolutely realistic, and the employee Mr. Goldbach was very friendly and competent. He was able to answer any questions that arose easily. Since everything was just right for us, we bought our car there. Today's car handover was awesome! We can absolutely recommend Motor Center Heinen in Menden, especially Mr. Goldbach.
Linda Busch
05:51 20 Jun 24
We bought our Seat Tarraco in the Menden branch last month and are more than satisfied. From the test drive to collection everything went well.The advice from Mr. Goldbach was very good and competent.The pickup was a highlight, the car was covered with a cloth and was beautifully presented.There was a nice flower and Mr. Goldbach even got a BVB sticker for my husband.We can highly recommend the car dealership, the staff is always friendly and accommodating.
Matthias Busch
19:55 19 Jun 24
We can recommend Motorcenter Heinen without reservation. From the test drive arranged over the phone to the contract processing and the vehicle handover, we felt very well looked after and advised by the sales consultant Mr. Goldbach. When the vehicle was handed over, everything important was explained to us in detail and one or two questions about the vehicle were answered in detail.Ok, there was zero room for negotiation when it came to price, but we can ignore that because the vehicle we bought was by far the cheapest compared to other identical vehicles.
Pietro Solini
13:12 06 Jun 24
Super Service !Short-term appointment and friendly advice at the workshop reception. Here parts were not replaced directly but also checked whether they could be cleaned and were still usable. Good attitude that hardly exists anymore, especially at other larger dealers in the region.
M S
10:46 14 May 24
Bad experience!!!!!!!I would like to share my extremely unpleasant experience with Motor Center Heinen GmbH. Despite personal visits and reservation three months ago, the vehicle was sold after I had driven a distance of over 150 km. There was a dent on the door, a scratched bumper and a missing checkbook, so it wasn't as described. The seller's tone was also unprofessional and not very customer-friendly. In addition, the seller was not available to clarify my concerns. A pity!!! Never again!!!!
Silvia Fuchs
19:57 28 Apr 24
I always receive friendly advice at Motor Center Heinen. I have now signed my third leasing contract there because I am very satisfied. The employees are competent and you feel very well looked after there.I can only recommend it.
Wolfram Linnhoff
16:37 10 Apr 24
I came here for the first time to make an appointment for the necessary service. I received extremely courteous service from Mr. Micco, I have a very good impression and feel like I'm in good hands here so far. Let's see how the service works. Everything's great so far!
Marina Hollfuss
15:35 27 Mar 24
We bought our car from Mr. Goldbach today and are more than satisfied. Great service, serious and competent. We received great advice and are leaving with a good feeling and are looking forward to our new car soon.
Sebastian L.
13:33 18 Mar 24
From the first contact with Mr. Goldbach to the vehicle handover, everything went well.Mr. Goldbach was always helpfulQuestions, suggestions or minor problems.Well-known car dealerships in Dortmund or Bochum can follow an example when it comes to sales advice.We were very satisfied with everything and can 100% recommend the Heinen car dealership in Menden.
Werner Schulte
04:38 15 Mar 24
My private leasing car purchase from Mr. Burck was very positive from the first contact through the contract design to the vehicle handover and the purchase of my old vehicle. He is very competent, experienced and flexible. He found a solution for every problem immediately and easily. I am completely satisfied.
Nico Grüning
19:45 14 Mar 24
Great service and great help. From the first contact, Ms. Knolle, to the pickup, it was simply perfect. Many thanks to the entire team for the super quick processing, even though I wasn't yet a regular customer. Keep it up!!!
Diana Zitser
11:33 27 Feb 24
I bought my car here. And I have to admit, everything worked smoothly and great. From signing the purchase contract to picking it up, everything was great.I would be warmly welcomed upon collection. The car was extremely well prepared and superbly presented.I felt comfortable at all times!Can only recommend the car dealership 🙂
Jessi Röhn
10:29 16 Feb 24
Unfortunately very disappointed.Bought a used Ford fiesta there in January 2023. 1 month later Kat was broken. It was then repaired at the Essen location because we live here. Unfortunately, it wasn't until after we bought it that we realized that the previous owner's car must have had marten damage.Now exactly 1 month after the warranty expired, the check engine light is back on. Now it came out that because of the marten damage, something is broken in the VCT unit. The plus cable needs to be replaced...costs €3000. Now we are stuck with the costs 1 year and 1 month later. Heinen doesn't pay for it. And the great thing is that they tell you to go to Ford because the people in the workshop don't know anything about Ford. Then why do you sell other brands?The car is only from 2019 and has only done 37,000 miles. Really annoying. Next time we buy we'll go somewhere else and pay even more attention to everything.
Sandy Jamm
12:31 16 Dec 23
From the first moment I felt like I was in very good hands with Mr. Burck and Motor Center Heinen. I found his relaxed manner very likeable from the first second and the chemistry was right. If you had any questions, he always tried to answer them as quickly as possible. Last Wednesday I was finally able to receive my Kia Picanto. The best Christmas present for me. I am completely happy with my speedster.
Michael Kuhnhold
10:59 12 Dec 23
We would like to thank Mr. Hennemann from the Heinen car dealership in Menden for the very competent advice and for the great, stylish handover of the vehicle. All of our expectations were exceeded as we had experienced some disappointments at other car dealerships.Thank you again, Mr. Hennemann.Many greetings from the Kuhnhold family
Alina Bahlmann
15:25 06 Dec 23
I bought my first car from Mr. Hennemann 🙂 everything went perfectly from the purchase discussion to the transaction to the pickup. I was constantly kept up to date with interim statuses regarding receipt of money, inspection, vehicle registration document on the way, etc. When we picked it up there was an “introduction” to the new used vehicle, a flower and a friendly handshake.I always felt well advised and looked after and can warmly recommend the Motor Center Heinen, especially Mr. Hennemann!
KRypt3K
08:29 05 Nov 23
We bought a used car from the Heinen car dealership and were very satisfied with our salesman, Mr. Goldbach. During the test drive he had everything ready so that we could drive off straight away. All agreed repairs were carried out and after a long journey, Mr Goldbach even picked us up from the train station. Gladly again!
Malindi Schad
19:13 06 Oct 23
Great service! The next time I drive I'll go back to Mr. Hennemann in Menden!I had never bought a car from a dealer before and was a bit unsure. However, Mr. Hennemann looked after me very well from the first phone call to picking up my new car. He was very reliable and made everything possible. I felt sorry for how often I had to call him because it was difficult to schedule, but he was always very friendly and put in a lot of effort and made everything possible. I could also simply rely on everything that was said, from the callback to preparing the car - he was absolutely reliable in everything.All the other employees on site were also very friendly and helpful.If you want to buy a car from a professional where you can leave the car with a good feeling - go to Mr. Hennemann!! I'll definitely go to him again for my next car 👍🏼
Gina Steinberg
18:54 31 Aug 23
About two weeks ago I had my first appointment at the Heinen car dealership to look at a car there and was able to test it extensively during a test drive.Today I finally received my car full of anticipation and felt very valued by the presentation of the car.The whole purchase process went smoothly, so my special thanks go to my seller, Mr. Csigi. He always made sure I felt comfortable and well informed.If you are looking for outstanding customer service and a wide selection of vehicles, you will surely find it here.The competent and friendly salesman Mr. Csigi is particularly recommendable, which is why he gets five stars from me. :-)My purchase was an all-round positive experience. Thank you for that!
Susanne Muschol
09:19 17 Jul 23
Everything perfect. On Saturday we picked up our new Kia Proceed car. Very reliable and correct purchase process. From the consultation to the collection, we are very satisfied. Particularly noteworthy is Mr. Hennemann, friendly and competent, best regards to him. The car was covered and there was also a flower. You'll be happy to come back there.
Natalie Brandes
12:21 09 Jul 23
We were very satisfied with the entire team at Motor Center Heinen, especially with Mr. Hennemann (our salesman). All very courteous and competent. The detailed advice on our leasing and the handover of our vehicle are particularly noteworthy. Thanks very much! We look forward to further cooperation.
Benjamin Gr.
19:40 29 Jun 23
I bought a car there two weeks ago and this week I was delighted to receive my Cupra Ateca.The seller, Mr. Csigi, was very nice to us and answered all the questions we had and took the time to advise us.Mr. Csigi tried very hard to get everything done as quickly as possible in the two weeks, and for that he gets more than 5 stars from us.I would buy a car there again if the opportunity arose and I can only recommend Mr. Csigi.Keep it up Mr. Csigi, thank you again for everything you have done for us.LG Benjamin Gr.
Adrian Sixt
05:51 14 Jun 23
Incident 06/13/2023The staff which was there in the afternoon cannot be described as far as unfriendliness is concerned. Unfortunately, the gentleman and the lady do not know how to deal with paying customers.I picked up my car after it was there for service. The amount was then read out to me. I asked if this was done on account or immediately in cash. The woman then laughed at me and looked at other customers and said: with Lidl and Aldi you have to pay immediately.It was just a question from me!I hope this gets cracked down on. Otherwise, I would not recommend this dealership to anyone. Other incidents have also happened there.Conclusion. If you like being treated badly, go there!
Marius KO
15:05 08 May 23
A really reliable and fair business partner with damn good service. The new location has a great atmosphere. We purchased our second vehicle in a row from Heinen and will definitely be purchasing the next one as well.
Dirk Lorenz
21:30 22 Mar 23
I spontaneously called the dealership because I was interested in a car and got an appointment a few hours later. The first reception at the car dealership was very friendly and the following conversation with the car salesmen was also pleasant. The test drive could be carried out immediately and the car, the price and the pleasant atmosphere made me buy the car.Handing over the vehicle was unusually complex, which made me very happy. Kudos to the team and especially to Mr. Hennemann, who sold me the car. I've been driving the car for 3 months and I'm very satisfied.I felt very comfortable at Autohaus Heinen in Menden. That's why I've recommended the car dealership to friends and family several times.
Adam Ahmed
09:36 14 Mar 23
I received excellent advice and are very satisfied. Thanks to Mr. Jens Hennemann i have a great car!Thank you.
Sandra Strehl
20:50 11 Mar 23
The car dealership is beautifully set up and the salespeople are all very accommodating. Mr. Hennemann in particular - my salesman - was very friendly, courteous and competent and I was very satisfied with the advice and the purchase and sale of the vehicle. I felt very well looked after and the vehicle handover was really something special. There were even a few beautiful flowers included.
Gregor Bock
17:27 09 Mar 23
At the Menden location, we received very competent and professional advice from our salesman, Mr. Hennemann, from the first meeting through to the purchase of the Kia. All deadlines were met on time up to delivery. The first appointments at reception were also discussed with us in a very friendly manner. A nice team at the whole location. Thank you again and I highly recommend this dealership
steffen podlig
15:59 24 Feb 23
Extremely satisfied. Vehicle was once again top prepared before the handover.Super nice team on site.Many thanks to Mr. Hennemann who gave me great advice.Super car dealership, only to be recommended.
Jessica Röhn
08:11 30 Jan 23
We bought a used car from Mr Burck at Autohaus Heinen. Everything worked great. The car dealership also took over our old car for a fair price. When we were allowed to pick up our new car last Friday, it was covered with a cover and bouquet of flowers. We were very pleased. So far we haven't been able to find any defects. Inspection and MOT have been redone.
Christopher Hallmann
09:50 06 Jan 23
I was there because my vehicle had a software problem.I was immediately welcomed in a very friendly manner. My problem was taken seriously and I was helped immediately. Always my pleasure. Very great team!
Damned D Doom
18:15 22 Dec 22
I picked up my new car there today. Just how it was presented was a great feeling and speaks only for the competence and customer-oriented practice of this car dealership. The advice was excellent and no questions or requests were left unfulfilled. In short: simply to be recommended
Luna
16:52 21 Dec 22
First class service and nice employees!I had Mr. Csigi as a seller and everything was excellent.From sales talks to registration and collection.The presentation of my car was so very nice that I walked past it because I could not have imagined that they would really go to such an effort.(It was not a new car but 2 years old)Here I felt really valued as a customer and one or the other car dealership can really take an example from that.I can recommend the Auto Center Heinen in Menden to the best of my knowledge and would be happy to come back if necessary.
Nico Schulte
11:54 16 Dec 22
I bought a Seat Ibiza there. The car was in TOP condition. The seller, Mr. Csigi, was super friendly and accommodating. The entire transaction of the purchase was very uncomplicated and therefore pleasant.When I was asked if I could pick up the car earlier than planned, I was offered an appointment two days earlier!Super service, TOP quality, I have nothing to complain about!Gladly again!
Laura Kost
08:41 23 Nov 22
Good service and very friendly staff! We felt well advised and configured a car according to our wishes. In the event of technical problems afterwards, the consultant was always available for us and made a lot of effort to find the error.
Justin
17:02 09 Aug 22
Had an appointment today to replace the brakes, as according to the car dealership they are worn out and need to be replaced (found during the inspection 4 weeks ago). New statement today brake is not worn out. Apparently there is no communication there, or only very poorly, one hand doesn't know what the other is doing. No apologies for the inconvenience or anything like that.
Merle Schümann-Basse
13:02 05 Aug 22
We received excellent advice and are very satisfied. Thanks to Mr. Csigi we have a great car!
Tommy Tapp
22:11 20 Jul 22
The staff is rude and doesn't know how to deal with customers. I'm a customer and not a 0815 colleague who buys a car that you say on first name terms. Everything was very hectic, I felt really uncomfortable.
Pas Schr
15:49 16 Mar 22
Unmotivated seller wanted to sell me any car after the first 3 minutes. With no service and nothing you would expect from a €40,000 car.The ambience in the store is horrible, feel-good character is equal to 0.
Richard R
11:50 12 Feb 22
Estimate was discussed over the phone differently than the bill. 50% on top again. Questions were asked several times on the phone, once the EDP was down, when the other two tried, the employee could not be spoken to. A recall attempt that's it. No response to multiple emails.
Google Rating
4.4
Based on 323 reviews
Motor Center Heinen GmbH
4.4
Mausi Max
12:01 04 Mar 25
Ich bin sehr zufrieden..ein sehr netten Verkäufer..hat mir all meine Fragen beantwortet..kann ich nur empfehlen..Danke Herr Lindemeier..
Martin Brückner
15:30 03 Mar 25
Klare Weiterempfehlung. Schönen Dank und Grüße an Herrn Lindemann aus dem Motor Center Heinen in Hagen . Freundliche Beratung mit zufriedenstellender Leistung. Das Gesamtpaket passt für uns. Wir freuen uns über unseren neuen Gebrauchten und haben uns sehr wohl und gut beraten gefühlt.
Markus Thurn
18:23 27 Feb 25
Der Service ist im Gegensatz zu dem Vorgänger (Huchtemeier) richtig schlecht.Habe heute (27.02.25) versucht mit der Werkstattannahme etwas zu klären. Die Dame am Empfang hat mit dem Kollegen in meinem Beisein (Sicht und Hörweite) gesprochen. Dann kam sie wieder zurück und wiederholte seine Worte. Dann ging sie wieder zu dem Kollegen und wiederholte meine WorteIch habe mich etwas verar.... gefühlt und bin gegangenEs war nicht das erste Mal, dass ich mit dem Kundenumgang nicht zufrieden warMein nächstes Auto wird auf jeden Fall nicht von Heinen sein
Dieter Brun
14:37 22 Feb 25
Habe bei Herr Lindemeier ein Auto gekauft. Sehr freundliche, kompetente Beratung. Das Autohaus und Verkäufer Herrn Lindemeier kann ich nur empfehlen.Am 21.02.2025 wurde mir der Suzuki Vitara übergeben. Kurze Einweisung von Herr Lindemeier dann ging es los. Der Vitara macht mir und meiner Frau richtig Spaß zu fahren, klasse Auto. Das ist unser 4.Auto, das wir bei Honda Heinen gekauft haben, wir sind sehr zufrieden.
Kristina Ni
10:06 20 Feb 25
Wir wurden beim Fahrzeugkauf freundlich und kompetent beraten. Generell sind wir mit dem Autohaus sehr zufrieden. Auch in der Vergangenheit wurden bereits Werkstattaufträge zu unserer Zufriedenheit erfüllt.
Putin Versteher
12:02 28 Jan 25
Lasst die Finger weg von kia und vor allem autohaus heinen in Hagen.Die Mitarbeiter unprofessionell, besonders der mit Langen Bart.
Christian Geißler
09:53 20 Jan 25
Ich habe nach einem Unfall bereits das zweite Fahrzeug bei Heinen gekauft und Herr Lindemann hat hierbei wieder einen hervorragenden Service geleistet, Herr Lindemann denkt wirklich an alles, ich wurde mobil gehalten, alle extra wünsche wurden erfüllt, absolut Top. Vielen Dank
Kevin Apfeld
08:18 07 Dec 24
Ich bin sehr zufrieden mit dem Service im Autohaus. Herr Lindemeier war außergewöhnlich freundlich, professionell und hat sichergestellt, dass alles reibungslos geklappt hat. Vielen Dank für die tolle Unterstützung! Ich komme gerne wieder.
Marie Wenge
17:43 02 Dec 24
Habe vor kurzen mein Kia Proceed beim Moto Center Heinen in Hagen gekauft. Herr Lindemann hat uns von Anfang bis Ende super beraten. Bei Fragen konnte ich mich immer an Herrn Lindemann wenden und mir wurde jede Frage freundlich beantwortet. Kann jedem nur Empfehlen sein Auto bei Motor Center Heinen in Hagen zu kaufen. Sehr nette Mitarbeiter. Klare Weiterempfehlung.
Dominik Walter
11:47 29 Nov 24
Ich habe ein gebrauchtes Fahrzeug bei Herrn Lindemann gekauft. Die Abwicklung war super, es wurden alle Zusagen eingehalten. Ich kann Motor Center Heinen nur weiterempfehlen. Ich fühlte mich in den besten Händen. Super Teamwork. Klasse.
Damian Roman
09:04 10 Nov 24
Ein großes Dankeschön an Herrn Lindemeier (Er hat sein Wort gehalten und mein Wunsch wurde tatsächlich erfüllt).Beim Kauf meines neuen Suzuki S-Cross bin ich sehr angenehm und gleichzeitig sehr professionell in allen Phasen des Kaufs von Herrn Lindemeier beraten worden. Herr Lindemeier war sehr freundlich, sehr nett und konnte meine Anfragen zu meiner vollsten Zufriedenheit bearbeiten. Solche geduldige und kundenorientierte Verkäufer sollte es viel öfter geben.ALLES hat zu meiner Zufriedenheit gestimmt. Das Auto war bei der Auslieferung vollgetankt. Ich war positiv überrascht.Klare Empfehlung, gern wieder!
Nattalie Freiburg
13:25 29 Oct 24
Wir sind total zufrieden.Herr Lindemeier hat uns unseren Traum erfüll.Sehr schnell hat er uns das Perfekt Auto raus gesucht, Preis Leistung ist unschlagbar.Super Service, super Freundlich und einfach zu Empfehlen.Ein großes DankeWir lieben unseren Caddy
Mike Hoff (MP-Portrait-Fotografie.de)
20:29 28 Oct 24
Ich wollte mich für die überaus kompetente und sympatische Beratung bei Herrn Lindemann bedanken. Ich habe mich stets sehr gut aufgehoben und in keiner Weise schlecht behandelt oder unter Druck gesetzt gefühlt. In diesem Autohaus war man meiner Frau, unserer Familie und mir immer höflich und nett gegenüber. Danke für die positive Erfahrung.Ich bin ebenfalls (die nun fast 5 tausend km) sehr glücklich mit dem neuen KIA Ceed. Ich habe meinen Schwiegervater das Motor Center Heinen nahe gelegt sodass er hier nun seinen Pro Ceed gekauft hat. Auch hier läuft aktuell alles sehr gut.
Wolfram Linnhoff
05:51 06 Oct 24
Ich habe mir hier am Freitag einen KIA Xceed angeschaut, eine Probefahrt für Samstag erbeten und das Fahrzeug ganz spontan gekauft.Vielen Dank an Herrn Brune für das gute Erstgespräch, an Herrn Lindemann für das angenehme Verkaufsgespräch und den Auszubildenden, dessen Namen ich mir leider nicht gemerkt habe, für die gewissenhafte Vorbereitung aller Formalitäten der Probefahrt.Jeder der drei Beteiligten hat professionell dazu beigetragen, mir ein gutes Gefühl für die Kaufentscheidung zu geben und mich in der Ansicht zu bestärken, dass ich bei Heinen gut aufgehoben bin.Ich freue mich, das Fahrzeug baldmöglichst entgegennehmen zu dürfen und werde diese Bewertung anschließend auf den aktuellen Stand bringen.Bis jetzt sind fünf Sterne mehr als gerechtfertigt.
Friedhelm Weinberg
08:53 21 Sep 24
Wir haben bei Herrn Lindemeier ein Fahrzeug gekauft, die Kaufberatung war sehr Informativ und kompetent wir wurden als Kunden sehr gut Beraten und am Ende war es für beide Seiten ein gelungener Kauf. Unsere Wünsche wurden vollends erfüllt, so stellt man sich einen Kauf vor, man merke das man als Kunde Willkommen war. Top Erfahrung
Yetkin Demirbas
09:54 14 Sep 24
Super Beratung und reibungslose Abwicklung. Vielen Dank an Herrn Lindemann, dass er stets auf meine Fragen und Wünsche eingegangen ist und ich wie vereinbart das Auto abholen konnte.
Thomas Reichel
14:49 11 Sep 24
Wir wurden sehr gut von Herrn Lindemann betaten. Er hat ein tolles Auto für uns gefunden. Es waren sehr nette und kompetente Gespräche. Auch nach dem Kauf wurden wir telefonisch kontaktiert und uns bei Bedarf weitere Hilfen angeboten. Alles in allem sind wir sehr zufrieden.
viviene L
07:50 14 Aug 24
Ich bin wirklich mehr als zufrieden mit dem Service dort! Ich habe ein Auto gekauft und es wurde schnell und ohne Probleme abgehandelt. Jeder Kontakt zu den Mitarbeitern war freundlich. Zudem hat man sich dort als junge Frau sehr wohl gefühlt.
Susanne Eisner
17:48 13 Aug 24
Wir wurden bei der Neuwagen Bestellung von Herrn Brune begleitet. Er legte alles sehr transparent dar und war sehr freundlich. Unsere Wünsche wurden berücksichtigt und wir haben uns gut aufgehoben gefühlt. Was möchte man mehr? Vielen Dank!
Felix Janssen
17:50 10 Aug 24
Ich habe ein Auto bei Herrn Lindemeier gekauft und war von der ersten Kontaktaufnahme bis zur Abholung sehr zufrieden. Selbst kleinere Probleme wurden schnell und unkompliziert gelöst. Vielen Dank dafür!
Lena Heß
17:36 08 Aug 24
Ich habe bei Moritz Brune meinen Kia Ceed bestellt. Vom Beratungsgespräch bis zur Abholung alles top verlaufen! Egal bei welcher Frage, Herr Brune hat sich immer ausreichend Zeit für einen genommen! Ein lustiger, freundlicher & kompetenter Mitarbeiter! Würde jederzeit wieder ein Auto bei ihm kaufen.
Torsten Böck
05:35 22 Jul 24
Ich habe bei Herr Lindemeier ein Auto gekauft, trotz 600 km Entfernung hat alles super geklappt. Papiere verschickt Geld überwiesen ein Online Einkauf eines KFZ leichter ging es nicht. Eine Abholzeit definiert alles war fertig hergerichtet, Top. Autohaus Heinen ist sehr zu empfehlen! Vielen Dank.
Andrea Schilling
09:39 11 Jul 24
Hallo , ich habe noch in keinem autohaus so eine tolle Atmosphäre erlebt. Ein toller Service. Herr Wieghardt hat mir schon das zweite Mal unkompliziert und spontan geholfen. An dieser Stelle vielen Dank Herr Wieghardt.Ich bin sehr froh darüber durch Zufall auf dieses autohaus in hagen Konrad- Adenauer- Ring 20 gestoßen zu sein.Ich gebe meinen stonic auf jeden fall in Zukunft weiterhin in dieses freundliche autohaus.GrüßeAndrea Schilling
Peter Almstedt
20:28 04 Jul 24
Wir haben bei Herr Lindemeier ein Auto gekauft.Wir wurden von Anfang bis Ende sehr gut und freundlich beraten. Alles so wie wir es wollten. Autohaus Heinen super zu empfehlen! Vielen Dank Herr Lindemeier. Wir sind sehr zufrieden .
Diamond Nails
07:44 24 Jun 24
Brauchten spontan dringend ein Original Ersatzteil von Kia. Online nachgeschaut: Samstag ab 9.00 geöffnet... Um 10Uhr vor Ort gewesen, auf der Eingangstür stand auch ab 9.00 Geöffnet, aber es war leider keiner da und die Tür zu.
Olga Dottai
20:09 12 Jun 24
Einfach toll! Von der erste Sekunde bis zur Autoabholung . Mein Ansprechpartner war Herr Lindemeier. Fachkompetenz und Herzlichkeit in einem! Bin sehr dankbar und unfassbar glücklich über meinen neuen Kia Picanto.Sehr zu empfehlen!!!
adriaan Zwaneveld
20:02 11 Jun 24
Ich habe von Krefeld aus ein Suzuki S-Cross gekauft. Die Kommunikation mit dem Verkaufsleiter Herr Lindemann sowohl telefonisch als auch schriftlich war hervorragend. Bei der Fahrzeugübergabe hat seine Vertretung, Herr Lindemeier, uns auch sehr höfflich und professionell über alles informiert und sich Zeit genommen das Fahrzeug genau zu erklären. Vielen Dank noch mal dafür. Das Autohaus hat damit insgesamt einen sehr vertrauenswürdigen und professionellen Eindruck hinterlassen. Alle Mitarbeiter die ich kennen gelernt habe waren sympatisch und professionell. Ich kann das Autohaus nur weiter empfehlen.
Isabelle Zotz
16:51 30 May 24
Der Kauf meines Kia Ceeds gestaltete sich im Motorcenter Heinen in Hagen sehr angenehm. Der Verkäufer, Herr Lindemeier, war überaus freundlich und kompetent. Herr Lindemann ging auf alle Wünsche ein und beantwortete meine Fragen sofort. Mein gebrauchter Kia Picanto wurde problemlos in Zahlung genommen.Das Autohaus bietet einen tollen Service und ist definitiv empfehlenswert. Vielen Dank an Herrn Lindemeier und das gesamte Heinen Team.
divi Alias
16:39 24 May 24
23.05.24: Ich wollte heute meinen Wagen abholen, konnte telefonisch jedoch eine 3/4 Stunde niemanden erreichen, war in einer Dauerschleife. Um ca.17:30 Uhr treffen wir dort auf einen junge Angestellte, die flapsig und sichtlich genervt meinte, sie sei eigentlich garnicht mehr da. Abholung des Wagen sei nur bis 16:30 Uhr möglich. Nachdem ihr die 3/4-stündliche Nichterreichbarkeit mitgeteilt wurde und die Tatsache, dass im Internet Öffnungszeit bis 18 Uhr ist wurde sie dann freundlicher.Letztlich erhielten wir den Wagen nach ca. 4 Minuten ausgehändigt. Schade, unnötiger Wind um nichts.Ich hatte ursprünglich einen Stern vergeben. Nachdem man mich vom Kundenservice daraufhin kontaktierte und nachfragte, ob ich denn mit der Arbeit an sich zufrieden war, was ich ja auch war, habe ich mir überlegt, doch drei Sterne zu geben.
Thomas Wirth
13:34 22 May 24
5 Sterne für den Service von Herrn Lindemeier!Trotz erkennbar großer Arbeitsdichte im ganzen Team erfolgte eine punktgenaue Beratung mit Beantwortung aller für mich wichtigen Fragen. Nach dem Kauf sorgte Herr Lindemeier mit viel Engagement für eine zügige Abwicklung.Vielen Dank von mir
DaBreaker89
07:23 15 May 24
Vielen Dank an Herrn Lindemeier, vom ersten Gespräch an bis hin zum abholen des neuen Fahrzeuges lief alles problemlos auf einer sehr entspannten und freundlichen Basis. Ich werde dieses Autohaus definitiv weiterempfehlen!
Rabea
12:42 02 Apr 24
Ich hatte kürzlich das Vergnügen, ein Auto bei Heinen (Kia) zu kaufen, und meine Erfahrung war durchweg positiv. Vom Moment meiner Ankunft bis zur Abholung meines neuen Fahrzeugs fühlte ich mich gut betreut und unterstützt.Der Verkaufsberater, Herr Lindemeier, war äußerst professionell und kenntnisreich. Er nahm sich die Zeit, um meine Bedürfnisse zu verstehen und mir die verschiedenen Optionen zu erklären, ohne aufdringlich zu sein. Ich fühlte mich nie unter Druck gesetzt, eine Entscheidung zu treffen, und schätzte seine Geduld und Freundlichkeit.Auch der Kundenservice nach dem Kauf war erstklassig. Herr Lindemeier steht immer bereit, um meine Fragen zu beantworten und sich um eventuelle Anliegen zu kümmern.Insgesamt kann ich dieses Autohaus nur wärmstens empfehlen.Vielen Dank für alles!
Frank Förster
11:02 23 Mar 24
Ich habe mein Auto zur Inspektion nach KIA Heinen in Hagen gebracht.Von der Terminabsprache bis hin zur Abholung war ich sehr zufrieden. Trotz der Umstände des Umbaus bin ich sehr freundlich behandelt worden. Es spielt auch keine Rolle wen man dort anspricht, es wird einem immer weiter geholfen bzw. man bekommt eine gescheite Erklärung für eventuelle Verzögerungen.Man ist ja meistens auch nicht der einzige Kunde dort.
S. Schmidt
18:50 21 Mar 24
Autokauf Suzuki Swift Sport, Neuwagenübergabe heute am 21.03.24 .Perfekt abgewickelt durch Herrn Lindemeier. Sowohl die sehr freundliche Verkaufsberatung als auch die Klärung aller Details und Informationen zum Fahrzeug fand in sehr kompetenter und freundlicher Atmosphäre statt. Als vollkommen zufriedene Kunden können wir Herrn Lindemeier jederzeit empfehlen.Nochmals vielen Dank !!! Eheleute Schmidt
A. M.
08:36 08 Mar 24
Herzlichen Dank an Herrn Lindemeier, der mich professionell und freundlich in der Motor Center Heinen GmbH - Familie aufgenommen hat.Ich freue mich und bin wirklich sehr, sehr zufrieden: Mit dem Kia und Wissen, dass mein Auto und ich gut aufgehoben sind.
Markus Hallmann
15:12 03 Mar 24
Ich habe bei Hr. Lindemann (Autohaus Kia in Hagen) ein Auto gekauft. Die Beratung war sehr gut und die Abwicklung verlief reibungslos. Toller Service und sehr engagierte Mitarbeiter. Trotz des Umstandes , das dort Umgebaut wurde.
Mandy G.
22:16 23 Feb 24
Das erste Mal, dass ich zur Beratung und auch zum tatsächlichen Kauf in einem Autohaus war und ich bin sehr zufrieden. Kann ich dort nur weiterempfehlen. Herr Lindemeier hat mich umfassend beraten und sich die nötige Zeit genommen. Ich bin sehr zufrieden mit meinem neuen Auto und ich gehe davon aus, dass das auch so bleiben wird.
Tina Schubert
17:44 22 Feb 24
Rund um Zufrieden mit der Wahl des Autohauses Motor Center Heinen in Hagen Haspe und dem Verkäufer Herrn Lindemann. Vom Erstkontakt bis hin zur Auto Abholung habe ich mich immer sehr wohl gefühlt und man fühlt sich nicht zu irgendwas gedrängt wie es sonst der Fall ist. Dort ist der Kunde wirklich König 👑. Das Autohaus und den Verkäufer Herr Lindemann kann ich nur weiter empfehlen. Top Verkäufer, freundlich, kompetent, Zuverlässig und vom Fach. Noch nie hatte ich so ein gutes Gefühl ein Auto zu kaufen wie dort. Bei allen Fragen und Sorgen war Herr Lindemann immer bereit zu helfen und hat alles zu meiner vollsten Zufriedenheit beantwortet. Mein vorheriges Auto wurde vom Autohaus auch gekauft sodass ich kein Stress mit dem Verkauf des Autos hatte und mein neues Auto sorglos in empfang nehmen konnte. Ich kann nicht mehr sagen als, dass das Autohaus und Herr Lindemann nur zu empfehlen sind und ich mehr als Zufrieden bin. Vielen vielen lieben Dank nochmal für alles Herr Lindemann. 😀
Kimberly Neeff
10:53 07 Feb 24
Ein Riesen großes Dankeschön an Herrn Lindemeier für die freundliche, nette und kompetente Beratung und dem Service. Wirklich ein sehr guter Mitarbeiter, wo man auch noch als Kunde sehr gut behandelt wird, (gibt es leider nur noch viel zu selten) es wird einem sogar etwas zum Trinken Angeboten. Von der Beratung bis zum Kauf vollkommen zufrieden gewesen. Vielen Dank, Herr Lindemeier!Jetzt steht ein sehr schöner Seat Leon FR vor meiner Türe😍
Frank Bornemann
06:21 04 Feb 24
Sehr schönes Autohaus.Mit sehr hervorragenden Verkäufern.Man hat sich direkt wohlgefühlt und wurde super beraten.Verkäufer Herrn Lindemann kann ich nur weiterempfehlen, Note 1.Vielen Dank für die tolle Beratung und Abwicklung beim Autokauf.Bis zum nächsten Mal.
Wencke Kruppik-Zotz
12:14 30 Jan 24
Nachdem wir bereits letzten November einen Kia bei Heinen in Hagen gekauft hatten und sehr zufrieden sowohl mit dem Wagen als auch mit dem Service waren, sind wir wieder zu Herrn Lindemeier gegangen, um uns wegen eines Hybrid Autos zu informieren. Herr Lindemeier hat uns auch dieses Mal freundlich und sehr kompetent beraten, letztendlich entschieden wir uns für einen Kia Niro Hybrid. Der Service rund um den Kauf und der Ankauf unseres Gebrauchten war perfekt, dieses Autohaus ist absolut zu empfehlen und wir werden bei Bedarf gerne wieder kommen. Herr Lindemeier war während der ganzen Zeit immer für unsere Anliegen erreichbar und beantwortete jede Frage umgehend. Vielen Dank dafür, Herr Lindemeier!
Wolfgang Karius
13:41 22 Jan 24
Ich habe bei Motor Center Heinen in Hagen einen KIA Sorento gekauft. Herr Manuel Lindemeier hat mich dabei kompetent und zielgerichtet beraten. Die Erfüllung meiner Sonderwünsche hat er trotz schwieriger Umstände erfolgreich vorangebracht. Ich fühlte mich von der Beratung bis hin zur vollständigen Übergabe des Fahrzeugs bei Herrn Lindemeier immer in guten Händen und als Kunde und Mensch immer wertgeschätzt, und das ist in der heutigen Zeit alles andere als selbstverständlich. Herzlichen Dank dafür!
Annika Piotrowski
13:41 19 Jan 24
Von mir gibt’s fünf Sterne, speziell für Herrn Lindemeier, der sehr freundlich und zuvorkommend ist.Herr Lindemeier beriet mich top und entgegnete mir mit sehr viel Geduld.Er gab mir sehr verständliche und kompetente Antworten zu dem Fahrzeug, er erklärte mir sehr ausführlich die Ausstattung des Wagens im großen und ganzen bin ich mit allem sehr zufrieden.Den Händler Heime in Hagen kann ich wärmstens empfehlen.Man kann immer anrufen und wird immer sehr freundlich behandelt auch wenn man gefühlt 1000 mal täglich anruft 😂Also wirklich ich danke sehr für diesen tollen Service 🫶🏼
Michael Voesch
08:58 14 Jan 24
Absolut kompetente Abwicklung und Übergabe des Fahrzeug. Herr Lindemann definitiv vom Fach. 👍 Das Autohaus bleibt unsere erste Anlaufstelle.
B. Spring
19:24 10 Jan 24
Von der Beratung bis zum Kauf haben wir uns bei Herrn Lindemann absolut wohl gefühlt!Ein wirklich kompetenter und empathischer Mitarbeiter.Hier hat man noch das Gefühl das der Kunde König ist!Im übrigen gibt es dort auch noch den Besten Cappuccino in ganz Hagen;-)
Simone Z
09:12 27 Dec 23
10 Sterne vergeben wir! Auf der Suche nach einem neuen Dienstwagen habe ich in anderen Autohäusern viel merkwürdiges erlebt... aber hier stimmte rundum alles! Service super, absolut freundlich, sehr zuvorkommend und Herr Lindemann, unser Verkäufer, hat mich äußerst kompetent beraten. Ich habe noch keinen Verkäufer erlebt der sich so viel Mühe gegeben hat und auch im größten Stress so viel Geduld aufgebracht hat!Ich fahre jetzt den Kia Sportage plug in Hybrid und bin mehr als nur zufrieden!Überzeugt vom Gesamtpaket haben wir auch für meinen Mann hier das perfekte Auto gefunden, den Kia Niro ev. Von der Probefahrt, über die Beratung von Austattung bis zur Förderung und Finanzierung sind wir völlig begeistert und zufrieden !Danke !110 % Weiterempfehlung
Dominik
11:33 20 Dec 23
Kein empfehlenswertes Autohaus. Hier wird der Kaffee vor Kundenorientierung gesetzt trotz Termin. Auf Fragen wurde aggressiv und beleidigt reagiert. Sowas habe ich noch nicht erlebt. Von Anfang bis Ende ein schlechtes Gefühl gehabt und zum Glück dagegen entschieden.
Frieder Tischkewitz
19:23 15 Dec 23
Nachdem festgestellt wurde, das mein alter Wagen nicht mehr durch den TÜV kommen wird, habe ich mich für einen neues Fahrzeug entschieden. Ein Stromer sollte es werden. Frau Leber hat mich sehr freundlich an Herrn Lindemeier verwiesen, der mich sehr zuvorkommend in Sachen Leasing beraten hat. Nachdem das Modell klar war, hat er trotz Weihnachtszeit alles ermöglicht, dass das Fahrzeug mir innerhalb von zwei Wochen angemeldet zur Verfügung stand. Insgesamt haben sich alle Mitarbeiter ins Zeug gelegt, damit alles gut über die Bühne geht. Damit spreche ich ihnen meinen Dank und Anerkennung für ihre Arbeit am und für den Kunden aus. Aufgrund dieser Tatsachen bleibe ich gerne dort Kunde.
Gunter Zotz
10:20 30 Nov 23
Der Kauf eines Kia Proceed gestaltete sich im Motorcenter Heinen in Hagen sehr angenehm. Der Verkäufer, Herr Lindemeier, erwies sich als überaus kompetent und freundlich, er ging auf alle unsere Wünsche ein und beantwortete Fragen sofort. Mein gebrauchtes Fahrzeug wurde gerne in Zahlung genommen, auch der Wunsch nach neuen Allwetterreifen problemlos erfüllt.Dieses Autohaus bietet einen tollen Service und ist vorbehaltlos zu empfehlen. Vielen Dank an Herrn Lindemeier und das ganze Team.
Paddy
12:33 22 Nov 23
Vielen Dank Leute!Habe meinen Kia Ceed SW bei euch als Gebrauchtwagen gekauft. Manuel Lindemeier war jederzeit am Start und hat mich gut beraten. Würde jederzeit wieder dorthin. 🙂
KO schi
15:56 15 Nov 23
Wir waren sehr zufrieden mit dem Autohaus 🙂 Unser Verkäufer „Moritz“ ist sehr freundlich und kompetent! Es wurde überhaupt nicht versucht uns ein Auto aufzureden. Das ausgesuchte Fahrzeug war dann noch direkt lieferbar und innerhalb von wenigen Tagen angemeldet. Somit volle 5 Sterne ⭐️ ⭐️ ⭐️⭐️⭐️
Valeriy Kisser
12:04 14 Nov 23
Hallo zusammen ich habe mir einen Kia proceed Gt gekauft. Der Herr Lindemann hat mich sehr freundlich und professionell über das Fahrzeug informiert. Der Kauf und die Fahrzeug übergaben ist reibungslos abgelaufen ich bin sehr zufrieden und kann das Autohaus und den Herr Lindemann nur weiterempfehlen.
Mario Chenery
19:52 10 Nov 23
Wir haben dort vor kurzem unseren neuen Kia Sorento gekauft.Herr Lindemann ist ein sehr netter,kompetenter und zuvorkommender Verkäufer. Wir fühlten uns von Anfang an willkommen. Wir wurden sehr gut beraten; ein bisschen Spaß war auch dabei.Alle Fragen konnten im vollen Umfang beantwortet werden. Eine wirklich angenehme Abwicklung. 1 a Empfehlung! Weiter so.
Irene KRÜGER
12:02 10 Nov 23
Ich habe bei Hr. Lindemann (Autohaus Kia in Hagen) Kia Picanto für meine Tochter gekauft. Die Beratung war sehr gut und die Abwicklung verlief reibungslos. Toller Service und sehr engagierte Mitarbeiter.
Michaela Spx.
19:26 25 Aug 23
Ich habe heute meinen Neuwagen erhalten. Bereits bei meinem ersten Besuch, Anfang Juli in Ihrem Autohaus in Hagen, wurde ich sehr freundlich und familiär von dem Team begrüsst. Bei der kompetenten Beratung Ihres Mitarbeiters, Hr.Lindemann, der auf meine Bedürfnisse eingegangen ist, fühlte ich mich von Anfang an gut aufgehoben. Für sämtliche Fragen hatte Hr.Lindemann bzw. das Team in Hagen stets ein offenes Ohr und standen mir mit Rat und Tat zur Seite. Die weitere Abwicklung wie Überführung, Zulassung sowie Übergabe des Fahrzeuges wurden von ihrem Team zu meiner vollsten Zufriedenheit erledigt. So ein Team bzw. engagierte Mitarbeiter braucht ein Unternehmen.
Christian vom Bruch
06:28 16 Aug 23
--Nachtrag vom 14.03.2023--Ich habe das Fahrzeug bei Heinen in Hagen erworben. Mit der Beratung und der Abwicklung des Fahrzeugkaufes war ich sehr zufrieden
Hannelore Speier
06:11 21 Jun 23
Wir haben uns ein Gebrauchtfahrzeuge gekauft und unser altes Auto in Zahlung gegeben. Der Kauf wurde online und per Telefon abgewickelt, ganz ohne Probleme. Auch beim Abholen des Fahrzeugs war alles so wie besprochen. Herr Lindemann war sehr nett und auch die anderen Mitarbeiter sehr zuvorkommend. Das Autohaus kann man nur empfehlen.
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