Bewertungen

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Filiale Dortmund-Hörde

Hermannstraße 138
44263 Dortmund Hörde

0231 / 917 222 – 0
hoerde@heinen-nrw.de

Google Bewertung

4.2

Basierend auf 692 Rezensionen

Facebook Rating

4.5

Basierend auf 78 Rezensionen

Filiale Dortmund-Dorstfeld

Kortental 77
44149 Dortmund-Dorstfeld

0231 / 917 222 – 150
dorstfeld@heinen-nrw.de

Google Bewertung

4.5

Basierend auf 242 Rezensionen

Facebook Rating

5.0

Basierend auf 12 Rezensionen

Filiale Bergkamen

Industriestraße 110
59192 Bergkamen

02307 / 26 11 0 – 0
bergkamen@heinen-nrw.de

Google Bewertung

4.2

Basierend auf 289 Rezensionen

Facebook Rating

5.0

Basierend auf 13 Rezensionen

Filiale Essen

Karolingerstr. 90
45141 Essen

0201 / 830 83–0
essen@heinen-nrw.de

Google Bewertung

4.4

Basierend auf 354 Rezensionen

Facebook Rating

3.6

Basierend auf 23 Rezensionen

Filiale Holzwickede

Zur Alten Kolonie 6
59439 Holzwickede

02301 / 29 66 – 0
holzwickede@heinen-nrw.de

Google Bewertung

4.2

Basierend auf 493 Rezensionen

Facebook Rating

4.7

Basierend auf 24 Rezensionen

Filiale Werne

Kamener Str. 43
59368 Werne

02389 / 92 419 – 0
werne@heinen-nrw.de

Google Bewertung

4.9

Basierend auf 174 Rezensionen

Motor Center Heinen GmbH

4.9

Thomas Baumgart

15:37 12 May 22

Absolut seriöser Händler, nur zu empfehlen.Auto wie dargestellt, wurde am Bahnhof abgeholt. Guter Service, Herr Kaya ein sehr guter Verkäufer.Klare Empfehlung!

Roland Dreier

19:46 26 Apr 22

We were very well looked after by Mr. Wachsmann when buying a car. We would buy a car here again at any time. Best regards Roland Dreier

Christian R.

16:22 30 Mar 22

Very good and nice advice.Very fair evaluation of the "old" vehicle.When buying new flowers for your loved ones were also included, what more could you ask for!Great experience.LG and have a good trip

Akki Ke

13:20 19 Mar 22

Hello 👋🏼We can recommend the dealership with a clear conscience. Appointments, test drive and advice were great. We felt very well looked after and were really satisfied.Efforts to get our car sooner were taken into account and implemented. The handover of the vehicle was super friendly, nice and competent.We were completely satisfied 😊

Lila Lila

08:44 26 Feb 22

Here you are in good hands, here you go to the wishes of the customer.Got a test drive very quickly and easily.The team also responded to my wishes.Very pleasantly surprised when I picked it up.Red carpet, bouquet of flowers and my car covered in red plans Cool thanks

Nadja Steinkötter

20:07 05 Feb 22

Very good and competent advice. I bought my new car from Mr. Wachsmann. He explained everything to me and was super friendly and accommodating. Appointments were kept and there was a beautiful bouquet of flowers on the day of collection. If I ever buy a car again, I know where my first address is.

Thauriel Grenz (Arwen)

10:37 04 Feb 22

You are in good hands here. The service is excellent, here you cater to the wishes of the customer. The customer is 👑 the handover of our new car was really nice, with a red carpet, our car covered, and a bouquet of flowers at the end. Mega. I would buy my car here again and again. All employees are very competent and the salespeople are very helpful, everyone will find their dream of a car here.

Ernesto

08:02 22 Jan 22

From the first contact, quick response, through special requests that were fulfilled to the handover. total excitement. I'm very satisfied. Of course, the praise must go to Mr. Wachsmann - great.

Natalie Gaida

15:14 19 Jan 22

Super support, all questions were answered and everything was dealt with immediately. Extremely nice consultant! I was skeptical at first because it was such a good leasing deal. It was well worth it, even the long journey! Thank you!

Thorsten Fühner

16:10 14 Jan 22

Buying a car with a very good feeling.From the first contact, through the problem-free and short-term test drive, to the delivery of the vehicle, you have a consistently good feeling.The discussions were extremely fair and professional.I hope I won't have to buy a new car in the near future, but if I do I'll probably be back here.

Thomas Osebold

12:45 31 Dec 21

We called Heinen in Werne because we wanted to see a car. We were able to come by the next day without an appointment. We received a very friendly welcome and were well advised. A spontaneous test drive was also made possible for us. Then we bought the car without further ado. Everything went smoothly. When the vehicle was handed over, the car was wrapped in a red cloth and my wife even got a bouquet of flowers. We were so happy with everything that we bought a small car for my wife on handover day. Everything has worked smoothly there too so far. In 14 days the vehicle will be handed over again, and then I might get a bouquet of flowers 😉

benjamin galiczak

14:24 15 Dec 21

First impression. Very well run house.Super competent employees and a very personable branch manager.All of my questions have been answered to my complete satisfaction. There was even a bouquet of flowers and a coffee mug to collect.I can only recommend it.

ursula lohaus

16:24 24 Nov 21

Wonderful nice people who took the time to help me get the right car. Everything went quickly and smoothly. Great service and atmosphere. thanks

Daniel L.

12:10 20 Nov 21

Picked up my new car today.It's a shame that my sales advisor wasn't there, but he was well represented by his colleague.I was really looking forward to the bouquet of flowers to pick up, but I was pleasantly surprised to get a coffee mug instead. Thanks a lot for this.If I need a new car again, I'll be happy to come back to this dealership.

Man Schw

19:40 29 Oct 21

From the first contact to the present day, all employees were very friendly and nice. We were in very good hands with Mr. Wachsmann. Who understands how to deal with customers. This dealership can only earn one one. We recommend this dealership to others.

Julian Svenja

09:08 17 Oct 21

From the first contact to the handover of the vehicle, we felt we were in good hands and advised. The entire team is very friendly and makes you feel good at all times. We bought our vehicle from Mr Wachsmann, who was available to us at any time, made the process transparent for us and had an answer to every question. We would be happy to recommend you.

Heike

11:54 26 Sep 21

I can only recommend this dealership!Despite technical difficulties, which the dealership couldn't help, they made sure that everything ran smoothly.Everyone was very nice and took my situation into account, as we had to drive for about 2 hours, had to work and therefore only had time on Saturdays.

K. Schmidt

18:59 06 Sep 21

I can recommend this dealership with a clear conscience. All the staff are super friendly. We bought our car from Mr Naini and I have to say that I haven't met a friendlier car salesman so far. Very accommodating and always a smile on your face. You really feel in good hands there. A really great deal from start to finish and I would buy my car there again at any time. Thank you for the great advice.

Fabian Mewes

15:27 20 Aug 21

Top dealership with competent advice. I would particularly like to highlight Mr. Wachsmann, who has always dealt with all possible concerns in a friendly and timely manner. From the test drive to the collection of the vehicle (which is particularly remembered thanks to the presentation with the red cloth), I was completely satisfied. Agreements made were kept, which unfortunately cannot be taken for granted. I would definitely buy a vehicle here again!

Marcel Böckeler

07:22 19 Aug 21

Very friendly and humorous seller.A spontaneous test drive was possible in a quarter of an hour.The handover of the vehicle by Mr. Wachsmann, I would have preferred to have filmed it, is not offered everywhere.Then a big thank you for the beautiful bouquet that my wife received.I would be happy to recommend Motor Center Heinen in Werne with a clear conscience.

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Filiale Kamen

Bergkamener Str. 80
59174 Kamen

02307 / 944 08 – 0
kamen@heinen-nrw.de

Google Bewertung

4.9

Basierend auf 47 Rezensionen

Motor Center Heinen GmbH

4.9

Matthias Becker

16:30 12 May 22

Hier ist man noch Kunde !Da meine Familie und ich auf der Suche nach einem Familienfahrzeug waren haben wir das ein oder andere Autohaus besucht , doch keins war wie dieses.Hier wird sich noch Zeit für den Kunden genommen ,bei fragen bekam man immer eine gute Antwort und auch die Auswahl ist Super.Sehr freundliches Personal , von Besichtigung bis Auslieferung wurde uns jeder Wunsch erfüllt und auch danach wurde uns versprochen wenn Fragen aufkommen sollten ,uns weiterhin beizustehen .Wir werden das Autohaus Heinen wärmstens weiterempfehlen und beim nächsten Auto Wunsch wiederkommen .Vielen Dank an das ganze Personal und macht so weiter !

Lara B.

06:41 07 May 22

Very good advice and a nice experience when picking up the car. Completely satisfied. Many thanks to Mr. Franke.

Christian Turo

21:32 05 May 22

Ich habe mich dort Ende letzten Jahres für einen Gebrauchtwagen entschieden.Das Auto selbst bin ich nun einige Zeit gefahren, ist wie beschrieben und alles funktioniert soweit bis auf ein zwei Kleinigkeiten. Das ist ja aber normal bei einem alten Auto und passiert halt.Zudem ein Lob an den Aufbereiter.Der Service und die Abwicklung dahingegen waren in meinen Augen eine Katastrophe.Ich musste hinterher telefonieren um den Stand der Dinge zu erfahren, vereinbarte Rückrufe kamen gar nicht, oder erst am nächsten Tag. Und aus 1 bis 1,5 Wochen wurden dann fast 2 Monate.Auch wurde der Verkäufer recht ausfallend als man nach einem Monat fragte ob es endlich einen Termin für die Auslieferung gibt und bezichtigte mich einer Drohung als gefragt wurde ob man wegen des Termins beim Inhaber nachfragen muss.Ausgemacht war, dass das Auto ein neues Verdeck erhält.Bei einem Telefonat hieß es dann auch mal, dass das Zweitausrüster-Verdeck von der Qualität nicht gut sei und man doch ein Originalverdeck bestellen muss. Bei Abholung war dann aber plötzlich doch das Zweitausrüster-Verdeck montiert. Gibt einem natürlich auch ein super Gefühl. Auf Nachfrage hieß es dann dass der betreuende Verkäufer mich diesbezüglich zurückrufen wird, was jedoch, wie erwartet, nie geschah.Die Übergabe war auch nicht wirklich überzeugend. Diese wurde dann auch von einem dritten Verkäufer durchgeführt, was ja erstmal nicht schlimm ist. Aber dass ich dann genau aufpassen muss welche Unterlagen ich alles bekomme, und belächelt werde weil ich die alten TÜV Berichte und Rechnungen haben wollte, geht auch nicht. Laut ihm braucht man das ja nicht mehr.Eine nachweisbare Historie ist ja scheinbar bei einem 22 Jahre alten Auto mit geringer Laufleistung, welche zudem bei über 20.000 Euro gehandelt werden nicht nötig...Ein paar Tage vor Fertigstellung gab es dann zwar einen Ersatzwagen und die Kosten für das Einnähen von einer neuen Sitzwange wurden auch übernommen, was auch nicht selbstverständlich ist. Jedoch ist das für mich kein "Ausgleich" in dem Sinne. Das war für mich eher der Funke der mich davon abgehalten hatte, vom Kaufvertrag zurücktreten zu wollen.

Bernd Ströcker

18:11 16 Apr 22

We have had our Honda vehicles serviced here for decades. There was never any reason for a complaint. The prices were amazingly cheap, keep it up

Olaf Tacke

10:33 07 Apr 22

I bought yesterday a T-Roc and was a very good experience with the team locally and specifically Fabian Franke.

Markus Große

07:39 15 Mar 22

Yesterday I asked for advice on buying a used vehicle. The staff there was very friendly. Even if the purchase has unfortunately not yet come about, the nice young man at reception and the friendly employee in the used car department were very courteous and competent. I felt that I was in good hands there and can recommend the dealership without reservation.

Marc Groesdonk

16:39 14 Mar 22

A very good dealership!You feel welcome from the start and are given very good advice.Good service and prepared seller!

Felix K

06:37 03 Mar 22

After picking up our second leasing vehicle, we can report very good experiences with the Motor-Center Heinen. The delivery and evaluation of the first vehicle was fair and uncomplicated. Despite our further journey from the north, we once again chose Mr. Kaatz and his team for the connecting vehicle. Even with difficult delivery conditions, due to the ongoing semiconductor crisis, we were always kept up to date. Flexibility and customer satisfaction are very important here!Many greetings

Daniel Schmitz

09:48 21 Feb 22

Thanks! Competent dealer, first-class advice combined with a fair offer. What more do you want?Thanks to Mr. Kaatz and the whole team for always being available and friendly, despite uncontrollable problems due to the semiconductor crisis, and for being very accommodating with the extension of one of our vehicles!The delivery of the new Formentor with handover and instruction was flawless.We will definitely be back when our current leasing vehicles expire!

mirko Arndt

17:51 17 Feb 22

Based on my personal experience, I can give a very clear recommendation here, starting with advice through to service/sales. Customer service is really important here.I chose oneCupra Formentor and I was able to accept it today 😁.Thank you to Mr. Kaatz for the good advice and pleasant conversations.

Christian Kolloch

21:20 14 Feb 22

The Heinen car dealership in Kamen impresses with its extremely competent advice when it comes to buying a car, service and customer friendliness. Mr. Kaatz was very competent and friendly from the consultation, through the test drives, during the sales pitch to the conclusion of the contract and no questions remained unanswered.The vehicle handover was also great.I have never felt so well looked after and comfortable when buying a car.Just great.I will recommend Autohaus Heinen in Kamen at any time. We say thank you!

Johanna Kulawik

12:27 13 Feb 22

Mal wieder ein passendes Auto für uns gehabt. Sehr nette, kompetente und hilfsbereite Mitarbeiter.Superschöne Fahrzeugübergabe.Wir sagen Danke schön!

Julian Gluth

16:49 03 Feb 22

Super Beratung, schneller Service und super Team. Absolut zu empfehlen, jederzeit wieder!

Lynn Nasti

12:54 09 Jan 22

A very friendly, young and competent team! I felt very comfortable and my concerns were taken care of quickly.

Marcial Gilbert

10:02 29 Dec 21

I would like to thank you again here. See good advice, great service & vehicle was well prepared. Very nice seller took care of EVERYTHING. My next car would love to be here again. Since you are still treated well as a customer, unfortunately I often experienced it differently at other dealers in the last few months when I was looking for a vehicle. Motor Center Heinen again at any time. And thanks again to Mr. K. & Mr. F

Marcial Gilbert

10:32 28 Dec 21

Möchte Mich hier nochmals Bedanken. Seht gute Beratung toller Service & Fahrzeug wurde Top hergerichtet. Sehr netter Verkäufer hat sich um ALLES gekümmert. Mein nächstes Auto gerne wieder hier. Da wird man noch gut als Kunde behandelt, hab das bei anderen Händlern in den letzten Monaten auf meiner Fahrzeugsuche leider häufig anders erlebt. Motor Center Heinen jederzeit wieder. Und nochmals Danke an Herrn K. & Herrn F

Sebastian Sandmann

12:24 27 Dec 21

Wir haben ein Fahrzeug über das Autohaus Heinen privat geleast. Besonders hervorzuheben ist dieBeratung durch Herrn Kaatz, stets freundlich, zuvorkommend und vor allem verbindlich. So geht Kundenservice.

Tobias Schulz

12:40 23 Dec 21

Everything went really well from making contact to handing over the vehicle!Mr. Franke convinces with professional and social skills. He answered all the questions I had during the leasing process to my satisfaction. He also took the time to explain everything calmly when the vehicle was handed over. Overall a great experience

maxi landowksi

22:04 22 Dec 21

Great employees, good advice and the handover of the car is indescribable.You are great and I will and can only recommend you, simply super friendly service.

Antonio Torralba Lima

14:01 03 Dec 21

Everything perfect. I was given very good advice and I am very satisfied. Mr. Kaatz always explained everything very well and took the time to answer all my questions in detail. Both he and his colleagues are characterized by their professionalism, their very good customer service and their friendliness.

Christopher Hallmann

08:47 03 Dec 21

I've been a Heinen customer for a long time and I'm always very satisfied.The employees stand up for the customers, always try to solve all problems quickly and efficiently for everyone involved.I have now picked up my new car from the new branch in Kamen and I am even more enthusiastic. The team is super nice and competent, everything went smoothly. Here you feel comfortable and as a customer you are well advised!Big thanks to Mr. Kaatz and his team.

Dennis Maruhn

07:49 10 Nov 21

The Motor Center Heinen in Holzwickede was happy to be a point of contact for me. The location in Kamen has once again exceeded my very good experience.From making an appointment for a test drive to completing the purchase, the focus here is absolutely on the customer.This is how buying a car is fun!Kudos to Mr. Kaatz and his team, who really tried very hard. Great, keep it up!I'll see you at the next inspection. 😉

Elke Speth

13:23 08 Nov 21

We also bought our Skoda Superb from Mr. Franke. We are also enthusiastic about Mr. Franke. A very high level of social and professional competence. We were served immediately on request, several cars were shown to us, no pressure, no time pressure. You immediately noticed that Mr. Franke likes to do his job. Our Skoda was also under a cloth, with a name tag next to it. I was given flowers. Although it was "only" a used one. We have already bought some cars (including several new ones), but we have never seen a vehicle handover like this. Mr. Franke operated the car with calm and patience. At the handover, not only we beamed, but also Mr. Franke. Have such an employeeI haven't met yet. Every other vehicle with him. We wish Mr. Franke many more satisfied customers and all the best.

Dennis Reinbach

21:24 30 Oct 21

Top dealership !!I became aware of a Leon Cupra ST via mobile.de and drove by unannounced the next morning (Saturday) to take a look at the car.From then on I was blown away by everything and I've already bought a few cars or got to know dealers, but I've never gotten to know such a great dealership.My salesman was the Kaatz (also operations manager), an absolutely likeable person who enjoys car trading and customer contact.Viewing is not a problem, test drive is not a problem!Mr. Kaatz took a lot of time for me and everything was done as discussed to my complete satisfaction.I can absolutely recommend this dealership, friendly staff and a huge selection of vehicles on site.Just drop by

Marcel Jordan

14:01 26 Oct 21

From the first contact to the handover of the vehicle, everything is TOP!I heard about a vehicle at the Motor Center Heinen im Kamen via mobile.de. After contacting the sales advisor (Mr. Franke) by telephone, I viewed the vehicle on site 2 days later and then bought it. The entire sales process deserves 5 stars! The sales advisor was knowledgeable, friendly and very helpful. The vehicle was professionally (fueled and clean) prepared for a test drive and all questions answered. The vehicle handover after registration by the dealership was lovingly designed. All in all, quite a few other dealerships can take a look at one or the other here.In short: 100% satisfied, unreserved recommendation!

Derya Bu

13:13 11 Oct 21

Esteban “Este”

11:45 07 Oct 21

5/5 stars!I decided on a Seat Leon, which I had previously found on mobile. I called directly and made an appointment for a viewing and test drive. My seller was Mr. Franke, a really cool guy, he neither talked about me nor talked about anything, great!Mr. Franke took a lot of time for me and answered all my questions about the car, in the end I test-driven a 2nd Seat without any problems to have a comparison and what can I say it turned out to be the 2nd! The highlight was the pick-up, the car was handed over to me as if it were a new car, wrapped in a cloth, with flowers for my girlfriend and an umbrella for me, great action because other dealers can take a slice of it, that gives me once again a great feeling as a customer!I didn't have to worry about the registration either, Mr. Franke did that right away, free of charge! Thanks for the great advice, I can 100% recommend it.

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